Assistant Manager: Lead Team, Service & Growth

Rosati's Pizza; London (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Hourly Wages

Friendly, Team-Oriented Environment

Excellent Growth Opportunities

Job summary

Rosati’s Pizza is seeking an Assistant Manager to lead daily restaurant operations, ensuring high standards of production, productivity, quality, and customer service. You will guide and motivate staff, uphold efficient service, and act as a role model in a fast-paced setting.

Join a team that values family, teamwork, and authentic Italian dining, with opportunities to grow while delivering memorable experiences to guests.

Qualifications

• Proven customer service experience as a manager.
• Extensive food and beverage knowledge with the ability to remember and recall ingredients and dishes to inform customers and staff.
• Strong leadership, communication, motivational and people skills.
• Acute financial management skills.
• You must be committed to improvement, both in the operations of your assigned restaurant as well as in your own personal and professional development
• Possess the ability to motivate your staff in a positive and creative manner

Responsibilities

• Coordinate daily front and back of the house restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Promote the brand in the local community through word-of-mouth and events
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Skills

Customer service management

Food & beverage knowledge

Leadership

Communication skills

Financial management

Job description

Rosati’s Pizza is seeking an Assistant Manager to lead daily restaurant operations, ensuring high standards of production, productivity, quality, and customer service. You will guide and motivate staff, uphold efficient service, and act as a role model in a fast-paced setting.

Join a team that values family, teamwork, and authentic Italian dining, with opportunities to grow while delivering memorable experiences to guests.