Assistant Manager: Lead Team, Drive Sales & Quality

WKS Restaurant Group; Ontario (CA); On-site; USD 27,552 - 41,328; Full time

Job summary

A well-known restaurant chain in Ontario, California is seeking a dedicated Customer Service Supervisor. The role involves managing a customer-focused team, ensuring exceptional service standards, and meeting sales goals. Candidates must have a high school diploma and solid experience in sales and customer service. This position offers the opportunity for leadership development and career advancement within the company.

Qualifications

• Experience with sales, management, production, and customer service required.
• Completion of Krispy Kreme Management 101 training is preferred.
• Must pass pre-employment drug screen and criminal background check.

Responsibilities

• Serve as a role model for customer-first behaviors.
• Direct and manage store sales efforts.
• Understand and implement procedures to maximize efficiencies.
• Maintain a high level of store sanitation and cleanliness.
• Assist in recruiting, hiring, training, and dispute resolution.

Skills

Sales management

Customer service

Team leadership

Communication skills

Organizational skills

Education

High school diploma

Post Secondary Education preferred

Job description

A well-known restaurant chain in Ontario, California is seeking a dedicated Customer Service Supervisor. The role involves managing a customer-focused team, ensuring exceptional service standards, and meeting sales goals. Candidates must have a high school diploma and solid experience in sales and customer service. This position offers the opportunity for leadership development and career advancement within the company.