Assistant Manager: Lead Store Operations & Team Growth

Dunkin' Donuts; Westlake (OH); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Bonus Program

Free Shift Meals

Best in Class Training & Continuous学习

Advancement Opportunities

Paid Time Off

401(k) Retirement Plan

Tuition Benefits

Medical, Dental, and Vision

Cash Referral Program

Journey Wellbeing Support Tool

PerkSpot Discount Program

Recognition Program

Slip Resistant Shoes Programs

Community & Charitable Involvement

Igniting Dreams Grant Program

Job summary

Dunkin' Donuts in Westlake, Ohio, is seeking an Assistant Manager to oversee daily restaurant operations and support leadership. You will work with the General Manager to ensure smooth shifts, drive local store marketing, and mentor team members through performance and training initiatives.

This role requires a customer-focused leader with hospitality experience, openness to early hours, and a commitment to consistent guest service in a fast-paced environment.

Qualifications

• At least six months of retail, restaurant, or hospitality management experience.
• 18 years of age or older.
• Strong time management, attention to detail and guest service skills.
• Willingness to start work at 4 am and maintain open availability.
• Background in the smile-making business with a customer-focused mindset.

Responsibilities

• Assist the General Manager with day-to-day restaurant operations.
• Help ensure every shift runs smoothly and efficiently.
• Support local store marketing to reach sales and profit goals and train team members.

Skills

Retail management

Guest service

Time management

Early shift readiness

Availability

Job description

Dunkin' Donuts in Westlake, Ohio, is seeking an Assistant Manager to oversee daily restaurant operations and support leadership. You will work with the General Manager to ensure smooth shifts, drive local store marketing, and mentor team members through performance and training initiatives.

This role requires a customer-focused leader with hospitality experience, openness to early hours, and a commitment to consistent guest service in a fast-paced environment.