Assistant Manager: Lead Retail Team & Growth

Shoe Palace; Kansas City (KS); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Flexible schedule

Employee discounts

Growth opportunities

Exciting work environment

Job summary

Shoe Palace is seeking an Assistant Manager to lead a high-performing retail team and deliver exceptional customer experiences across our Kansas City stores. You will coach staff, drive sales, and ensure smooth daily operations.

Ideal candidates bring at least 4 years in customer service, some leadership exposure, and a passion for sneakers. Flexible scheduling and a dynamic, fast-paced environment are part of the role, with opportunities to grow within the company.

Qualifications

• 4 years of customer service experience required.
• Prefer 1 year of management experience.
• Prefer 3 years of cashier experience.

Responsibilities

• Assist the manager in operating the store at a high level.
• Take ownership while managing the location.
• Evaluate employee performance and coach to improve.
• Ensure customers are receiving the ultimate experience.
• Learn and maintain up-to-date product knowledge.
• Keep a clean, neat, and organized store.

Skills

Customer Service

Job description

Shoe Palace is seeking an Assistant Manager to lead a high-performing retail team and deliver exceptional customer experiences across our Kansas City stores. You will coach staff, drive sales, and ensure smooth daily operations.

Ideal candidates bring at least 4 years in customer service, some leadership exposure, and a passion for sneakers. Flexible scheduling and a dynamic, fast-paced environment are part of the role, with opportunities to grow within the company.