Assistant Manager: Lead Retail Team & Customer Experience

Shoe Palace; Independence (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee discount

Job summary

Shoe Palace in Independence, MO is seeking an Assistant Manager to lead the team on the sales floor. You will help the store deliver great customer service, maintain store operations, and ensure a welcoming environment for guests.

The role requires at least 4 years in customer service, with management experience preferred, and a hands-on leader who can motivate staff, train associates, and keep the store tidy and well-stocked.

Qualifications

• 4 years of customer service experience.
• 1 year of management experience preferred.
• 3 years cashier experience.
• Retail experience preferred.

Responsibilities

• Assist the manager in achieving daily store performance.
• Manage location ownership and supervise team.
• Coach and evaluate employees to improve performance.
• Ensure excellent customer experiences.
• Maintain product knowledge and store cleanliness.

Skills

Customer Service

Leadership

Cashier

Retail Experience

Job description

Shoe Palace in Independence, MO is seeking an Assistant Manager to lead the team on the sales floor. You will help the store deliver great customer service, maintain store operations, and ensure a welcoming environment for guests.

The role requires at least 4 years in customer service, with management experience preferred, and a hands-on leader who can motivate staff, train associates, and keep the store tidy and well-stocked.