Assistant Manager: Lead Retail Team & Customer Experience

Tillys; Gilbert (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401k

Health benefits

Employee discounts

Discount programs

Leave & OT

Job summary

Tillys in Gilbert, AZ is hiring an Assistant Manager to work with the Store Management Team to deliver an outstanding customer experience. You will model excellent service, lead a team, and drive store operations while ensuring a welcoming environment for guests and staff alike.

The role emphasizes hiring, training, and developing a capable team, maintaining high standards of execution, and collaborating across disciplines to maximize sales and customer satisfaction.

Qualifications

• Experience in retail management and team leadership.
• Strong communication and organizational abilities.

Responsibilities

• Lead a store team to deliver exceptional customer experiences.
• Oversee store operations, scheduling, and daily performance.
• Hire, train and develop Associates to maintain high standards.

Skills

Retail leadership

Customer service

Job description

Tillys in Gilbert, AZ is hiring an Assistant Manager to work with the Store Management Team to deliver an outstanding customer experience. You will model excellent service, lead a team, and drive store operations while ensuring a welcoming environment for guests and staff alike.

The role emphasizes hiring, training, and developing a capable team, maintaining high standards of execution, and collaborating across disciplines to maximize sales and customer satisfaction.