A leading fast-food chain in Normal, United States, is seeking an enthusiastic Assistant Manager to join the team. The Assistant Manager will oversee store operations, ensuring exceptional customer service and leading staff to success. The ideal candidate possesses leadership experience, excellent communication skills, and the ability to manage day-to-day challenges in a fast-paced environment. A high school diploma is required. This role may require flexibility in working hours and involves responsibilities in training staff, managing finance, and maintaining safety standards.
Qualifications
Proven leadership experience in a fast-paced food service environment.
Excellent customer service skills with a friendly attitude.
Strong math and problem-solving abilities.
Effective communication and interpersonal skills.
Ability to multitask and manage time efficiently.
Detail-oriented with a focus on accuracy.
Flexibility to work various shifts, including weekends.
Physical ability to lift up to 25 pounds.
Proficiency in basic computer skills.
Food safety knowledge and certification (preferred).
Strong work ethic and commitment to team success.
Responsibilities
Oversee daily store operations and employee supervision.
Ensure high-quality customer service by addressing customer needs.
Manage financial aspects, including cash handling.
Coordinate and participate in food preparation and delivery.
Maintain a clean work environment adhering to safety standards.
Train and mentor team members.
Assist in inventory management and supply ordering.
Implement company policies and achieve sales targets.
Handle customer complaints and resolve issues.
Ensure compliance with health and safety regulations.
Skills
Leadership experience
Customer service skills
Math and problem-solving abilities
Effective communication skills
Multitasking
Detail-oriented
Flexibility in work shifts
Basic computer skills
Food safety certification
Education
High school diploma or equivalent
Job description
A leading fast-food chain in Normal, United States, is seeking an enthusiastic Assistant Manager to join the team. The Assistant Manager will oversee store operations, ensuring exceptional customer service and leading staff to success. The ideal candidate possesses leadership experience, excellent communication skills, and the ability to manage day-to-day challenges in a fast-paced environment. A high school diploma is required. This role may require flexibility in working hours and involves responsibilities in training staff, managing finance, and maintaining safety standards.