Assistant Manager: Lead a High-Impact Café Team

4795 Panera Bread Grandview Yard DT; Columbus (OH); On-site; Full time

Benefits offered by this job

Competitive wages

Bonus potential

Medical, Dental, Vision, & Life Insurance Benefits

401K with Company Matching

Paid Vacation after 6 Months

Free Meal each shift

Career Growth Opportunities

Job summary

A leading hospitality brand in Columbus, Ohio is looking for an Assistant Manager who will lead a team to ensure exceptional customer experiences and operational excellence. You will manage staff, develop talent, and drive sales while adhering to the highest standards of food safety. This role offers a competitive salary, comprehensive benefits, and opportunities for personal and professional growth within the company.

Qualifications

• 1-2 years of restaurant or retail supervisory experience.
• Ability to direct, motivate, coach, and develop others.
• Open availability including nights and weekends.

Responsibilities

• Build a culture of Warmth, Belonging, Growth, and Trust.
• Ensure extraordinary guest experiences and customer satisfaction.
• Lead and develop café staff for high operational performance.
• Drive sales growth and manage operational costs efficiently.

Skills

Communication skills

Customer relationship management

Team leadership

Sales growth

Health and food safety

Job description

Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals— and help others do the same? If so, then Panera is for you! We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun!

Competitive wages

8 weeks paid on the job training

Medical, Dental, Vision, & Life Insurance Benefits

401K with Company Matching

Sick Pay

Free Meal each shift

Our Assistant Managers bring the team together.

As an Assistant Manager at Panera, you help lead an amazing team and a bakery-cafe to success. You support your General Manager (GM) in managing overall operations, improving the customer experience, and increasing the bottom line, while also owning the people responsibilities for your location, including coaching, developing, and leading.

You make the Warmth, Belonging, Growth, and Trust of Panera a reality with your team.

As an Assistant Manager at Panera, your responsibilities include but are not limited to:

• Build our culture of Warmth, Belonging, Growth, and Trust.
• Ensure extraordinary guest experiences.
• Make sure every customer is delighted by the quality of our food, service, staff, & safety measures.
• Build customer relationships that lead to long-term, loyal patrons.
• Ensure the ongoing success of your bakery-café.
• Lead, manage, and develop your team.
• Assist your GM in leading and supervising all café staff.
• Plan & manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Hire & train new team members, and keep your team motivated, engaged, & energized.
• Manage team performance to ensure your café’s goals and quality standards are met, while ensuring extraordinary customer service.
• Coach your managers and associates on certain responsibilities and delegate those responsibilities to them.
• Recognize & celebrate individual & team achievements.
• Ensure high-quality operations & service.
• Make sure Panera’s standards of excellence are always maintained – and continually improved – at your bakery-café.
• Motivate your team to meet (and exceed) your bakery-café’s goals.
• Adhere to café systems and processes to accomplish day-to-day operations.
• Ensure food safety standards are fully maintained.
• Ensure a healthy & safe culture and workplace for your team.
• Grow sales & maximize profitability.
• Execute company & café strategies for sales growth and flow-through.

This opportunity is for you if:

• You enjoy people & have great communication skills.
• You like the fast paced environment of the hospitality industry.
• You can work flexible hours, including nights and weekends. (Open availability)
• You’re committed to, and experienced with, health and food safety.
• You’re interested in working toward a General Manager position and/or you want to learn, grow, and expand your career.
• You have a proven ability to direct, motivate, coach, and develop others.
• You have a proven ability to run great shifts.
• You’re at least 18 years of age.
• You’re able to pass a background check.
• You have 1-2 years of restaurant or retail supervisory experience.
• You have reliable transportation. (Valid license & insurance is a plus!)

Growth Opportunities at Panera:

– A Path to Success: Our Assistant General Managers can continue their career growth by pursuing our Operating Partner Program. While you’re helping your team reach their goals, we’ll help you meet yours.

– Skills and Training: At Panera, you’ll build skills you can use anywhere. Our training can help you succeed in your career—and your life.

Company is an Equal Opportunity Employer.