Assistant Manager — Lead a Fast-Paced Team & Service Excellence

Jersey Mike's Allen; Allen (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

Jersey Mike's Allen is seeking an Assistant General Manager to lead daily operations, coach a small team, and ensure exceptional guest experiences. You will oversee service quality, maintain cleanliness, and drive training and performance for crew of 3–7 people in a franchise setting.

We value reliability, communication, and hands-on leadership; responsibilities include shift openings, closing tasks, and inventory planning, with opportunities for growth within a family of Jersey Mike's

Qualifications

• High school diploma or equivalent required.
• Serve Safe Certification is preferred.
• Minimum 1 year of quick-service restaurant experience.

Responsibilities

• Maintain restaurant that is noticeably cleaner than others.
• Work in a fast-paced team driven atmosphere.
• Ability to multitask and work with a sense of urgency.
• Interface with customers and provide an exceptional experience.
• Full understanding of accountability and integrity.
• Key Holder
• Perform all tasks related to opening and closing of store.
• Knows how to bake bread and perform all prep.
• Manage and lead crew of 3 to 7 people.
• Proficient in slicing
• Create employee schedule
• Place inventory orders
• Fill in for Manager in all capacities when needed
• Assist in employee training
• Lead by example
• Participate in management team meetings and strategy sessions

Skills

Customer service

Team leadership

Communication

Multitasking

Food service knowledge

Education

High school diploma or equivalent

Serve Safe Certification - Food Handler

Job description

Jersey Mike's Allen is seeking an Assistant General Manager to lead daily operations, coach a small team, and ensure exceptional guest experiences. You will oversee service quality, maintain cleanliness, and drive training and performance for crew of 3–7 people in a franchise setting.

We value reliability, communication, and hands-on leadership; responsibilities include shift openings, closing tasks, and inventory planning, with opportunities for growth within a family of Jersey Mike's