Assistant Manager — Lead a Dynamic Retail Team (Growth)

Shoe Palace; Phoenix (AZ); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Flexible schedule

Employee discounts

Career growth

Job summary

Shoe Palace is seeking an early-career or experienced AM to lead a retail team in our Phoenix area stores. You will focus on delivering top customer experience, coaching team members, and keeping the store running smoothly throughout busy weekends.

You will partner with store leadership to train staff, maintain product knowledge, and drive sales while upholding footwear expertise and guest satisfaction. This role offers growth within a dynamic athletic retailer.

Qualifications

• 18+ years old
• OPEN AVAILABILITY DURING THE WEEKENDS
• Retail or customer service experience
• Dynamic and outgoing with leadership skills
• Driven and personable
• Experience selling athletic shoes a plus
• Experience with a growing company is a plus
• 4 years of customer service experience required

Responsibilities

• Assist the manager to operate the store at a high level
• Take ownership while managing the location
• Evaluate employee performance and coach to improve
• Ensure customers receive an exceptional experience
• Learn and maintain up-to-date product knowledge
• Keep a clean, neat, and organized store

Skills

Leadership

Customer service

Retail experience

Job description

Shoe Palace is seeking an early-career or experienced AM to lead a retail team in our Phoenix area stores. You will focus on delivering top customer experience, coaching team members, and keeping the store running smoothly throughout busy weekends.

You will partner with store leadership to train staff, maintain product knowledge, and drive sales while upholding footwear expertise and guest satisfaction. This role offers growth within a dynamic athletic retailer.