Assistant Manager in Training

Ace Hardware Corporation; Michigan; On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Competitive hourly wage

Job summary

Ace Retail Group in Clarkston, MI is seeking an Assistant Manager in Training for Store 18103. You will participate in on-the-job training to prepare for promotion to Assistant Manager, handling daily operations, customer service, merchandising, and team leadership.

Salary is $20.00 per hour. The role requires strong communication, teamwork, and the ability to manage tasks in a fast-paced hardware retail environment in Michigan.

Qualifications

• High School diploma or GED required.
• Ability to read and interpret safety rules and manuals.
• Strong basic math and measurement skills.
• Effective verbal and written communication.
• Ability to work independently and flexibly.

Responsibilities

• Provide positive customer service and problem resolution.
• Assist in training and development of store associates.
• Support store operations and adherence to procedures.
• Oversee inventory, merchandising, pricing, and signage accuracy.
• Assist cashiering functions and maintain loss prevention standards.
• Lead in the General Manager's absence and participate in meetings.

Skills

Customer Service

Communication

Teamwork

Leadership

Education

High School or GED

Job description

## Assistant Manager in TrainingApplylocations: Store 18103 - Clarkston, MItime type: Full timeposted on: Posted Todayjob requisition id: REQ-33453**About Ace Retail Group**Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG’s origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.**About Ace Retail Group**Ace Retail Group (ARG) is a division of Ace Hardware Corporation that owns and operates several well-known Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. As one of the largest hardware retailers in the United States, ARG operates more than 250 neighborhood stores nationwide and maintains its headquarters in Overland Park, Kansas.With roots dating back over a century, ARG’s success is driven by its people. What truly sets us apart in the industry is our commitment to hiring and developing individuals who are passionate about personal and professional growth and who want to be part of a company built on strong, enduring Core Values:**Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork****General Summary**The Assistant Manager in Training is responsible for training and developing in-store operations in order to prepare to promote to an Assistant Manager position within an assigned store.**Essential Duties and Responsibilities**Customer Service* Provide positive representation of Ace Retail Group.* Proactively assist customers in solving problems.* Greet customers entering and throughout the store. Thank customers when they are leaving the store.* Provide a friendly, outgoing demeanor; collaborate well with customers as well as associates.* Ensure all calls and pages are answered promptly, courteously, and effectively.* Manage customer complaints. Work to resolve problems with the customer and have ARG’s best interest taken into consideration.* Possess excellent product knowledge and knowledge of store layout and location of products.Store Operations* Ensure a positive, professional, and safe work environment for all associates.* Supervise the “general operations” of the entire store.* Execute flawless store opening and closing procedures.* Assist with the implementation of Ace Retail Group programs.* Implement new Standard Operating Procedures in to store execution.* Ensure successful Loss Prevention, Safety, and Internal Audits.* Collaborate with General Manager on all aspects of running the store.* Participate in weekly management staff meetings.* Communicate issues to the appropriate Store Support Center department with General Manager approval.* Assist with special projects within the district as set forth by the District Manager.* Oversee and assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room, and outdoor merchandise areas.* Oversee that weekly price changes and label updates are completed timely and accurately.* Oversee all cashiering functions including training, maintenance, audits, and reports.* Manage and direct preventative maintenance and repairs to maximize and protect all physical assets (i.e., building, fixtures, and equipment).* Visit competition to be familiar with what they are doing.* Perform all other duties as assigned.Inventory and Merchandising* Ensure forklift operations and receiving is completed in a safe and efficient way.* Oversee receiving, checking in, and stocking of merchandise for the store is being done completely and to the Standard Operating Procedure.* Responsible for maintenance of back stock levels.* Oversee and ensure the store maintains a high level of inventory accuracy.* Manage ordering and maintaining desirable product inventory levels to ensure store profitability.* Oversee merchandise resets throughout the store.* Oversee all signage is current in the store.* Present a clean and orderly sales floor, including end caps and promotional and incremental merchandising.Hiring and Training of Associates* Assist in training of all associates.* Actively recruit and promote the advancement of Ace Retail Holding associates.* Assist in hiring, training, scheduling, reviewing, rewarding, and coaching associates with the approval of the General Manager.Leadership* Manage all aspects of store operations in the absence of the General Manager.* Lead by example; be approachable by all associates and customers.* Participate in store meetings.* Communicate any merchandising, cost control, or sales idea to the General Manager for follow up.* Prepare and challenge yourself for future advancement.**Other Essential Requirements**Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:* WINNING – In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.* EXCELLENCE – Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.* LOVE – Love the people, love the work and love the results.* INTEGRITY – For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.* GRATITUDE – We recognize that we are blessed to be in the business of serving others.* HUMILITY – We strive for greatness with a humble, modest, and respectful attitude.* TEAMWORK – We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that...Together, we are Ace.**Minimum Skills, Requirements and Qualifications*** High School or GED equivalent.* Ability to read and interpret documents such as safety rules, manufacture assembly directions, operating and maintenance instructions and procedure manuals.* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.* Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.* Ability to work independently.* Ability to work flexible hours.* Effective communication skills (verbal and written).* Ability to foster teamwork and collaboration and motivate others both internal and external to perform enthusiastically.* Standing, walking, bending, lifting (up to 50lbs) regularly, and lifting (up to 100lbs) occasionally with assistance, and climbing.**Compensation Details**$20.00 per hour