Assistant Manager I

Dollar Tree; Mentor-on-the-Lake (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Educational Assistance

And much more!

Job summary

Dollar Tree Stores is seeking an Assistant Store Manager to support store operations, customer service, and team development at our Ohio location. You will assist with daily store activities, organize merchandise, and help supervise and train store associates to maintain a safe and welcoming environment.

The role emphasizes strong communication, teamwork, and a commitment to exceptional customer service in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent is preferred
• Store management experience in retail, grocery, or drug store environment is preferred
• Must be able to lift up to 55 lbs. and perform physical duties as required

Responsibilities

• Assist with store functions and day-to-day activities
• Help customers in a positive, approachable manner and address questions
• Organize and transfer merchandise from delivery to stockroom and sales floor
• Perform opening and closing procedures as needed
• Assist in ordering merchandise, processing damaged goods, and loss prevention
• Supervise, train, and develop Store Associates
• Maintain clean, well-stocked sales floor and organized stockroom

Skills

Strong communication skills

Interpersonal skills

Written communication

Team-oriented

Customer service excellence

Education

High school diploma or equivalent

Job description

We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required

Store management experience in retail, grocery, or drug store environment is preferred

Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

Strong communication, interpersonal, and written skills are required

Ability to work in a high-energy, team environment is required

Exceptional customer service, organizational, and communication skills are required

Strong problem solving and decision-making skills are required

Perks and Benefits:

• Employee Assistance Program
• Educational Assistance
• And much more!

We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

5937 Andrews Rd.,Mentor On The Lake,Ohio 44060

Dollar Tree Stores is a leading value retailer offering a diverse selection of products at unbeatable prices across over 8,000 locations in North America.

500 Volvo Pkwy, Chesapeake, Virginia 23320, US

Company Dollar Tree Stores