Assistant Manager - HOUSTON, TX (TRAIL PLAZA)

R552US Shoe Palace Corporation; Houston (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Flexible schedule

Growth!

Exciting work environment

You like discounts? We got you!

Job summary

Shoe Palace Corporation is seeking an Assistant Manager to lead our store team and deliver the best customer experience. You’ll support operations, coach staff, and ensure a smooth, high-energy retail environment.

You’ll engage customers with product knowledge, drive performance, and grow with a company that values teamwork, initiative, and a passion for sneakers and service. Weekend availability is essential.

Qualifications

• 4+ years of Customer Service experience.
• Leadership experience preferred.
• Retail knowledge is a plus.
• Weekend availability required.

Responsibilities

• Assist the manager in keeping store operations at a high level.
• Take ownership while actively managing the location.
• Evaluate employee performance and coach for improvement.
• Ensure customers receive an exceptional experience.
• Learn and maintain up-to-date product knowledge.
• Keep the store clean, neat, and organized.

Skills

Enthusiastic

Loyal

Innovative

Leader

Dedicated

Self-Starter

Flexibility

Ability to Make an Impact

4 years: Customer Service

1 year: Management

3 years: Cashier

Job description

AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN! DO YOU HAVE WHAT IT TAKES? AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN! DO YOU HAVE WHAT IT TAKES? The Role Are you a natural leader? Do you like to help others be successful? The role of an AM is primarily based on leading your team to a successful day. You are on the front line ensuring every customer receives the best customer experience possible. Come grow with us!

Here’s what a day at work may look like…

• Assist the manager in making sure your store operates at a high level
• Take ownership while managing location
• Evaluate employee performance and help coach to improve
• Make sure customers are always receiving the ultimate experience
• Learn and maintain up-to-date product knowledge
• Keep a clean, neat, and organized store

About you…

• 18+ years old
• Must have OPEN AVAILABILITY DURING THE WEEKENDS
• Previous experience in retail, customer service, or other related fields
• Be a dynamic and outgoing individual with leadership skills
• Must be driven!
• Does talking to everyone just come naturally? Awesome! It would be great but not completely necessary to have... Experience in selling Athletic Shoes a plus.
• Experience working with a growing company

What we bring to the table…

• Flexible schedule
• You like discounts? We got you!
• Growth!
• Exciting work environment
• Retail is not dead… come and see it!

Shoe Palace is one of the most-trusted athletic footwear and apparel retail chains in the United States. What began as a small, family business in 1993 has now grown into an extremely popular chain of stores and an online retail site — shoepalace.com.

At Shoe Palace, we all roll up our sleeves to pitch in and do whatever it takes to stay on top. Each day is a little different, it's what keeps us on our toes and excited to come to work every day.

We are seeking self-motivated individuals who are dynamic thinkers and outstanding communicators who will thrive in an entrepreneurial environment and want to grow with Shoe Palace Corporation. Our team members are bright, professional, enthusiastic, and able to quickly apply their skills to diverse situations.

Qualifications

• Enthusiastic: Shows intense and eager enjoyment and interest
• Loyal: Shows firm and constant support to a cause
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Leader: Inspires teammates to follow them
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Experience Required 4 years: Customer Service
• Preferred 1 year: Management
• 3 years: Cashier

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

Shoe Palace has been a trusted name in athletic footwear and apparel since 1993. What started as a small family business has grown into a nationwide brand with a strong in-store and online presence. Our success comes from a commitment to premium products, exceptional service, and a deep passion for sneaker culture. More than just a retailer, we value community, giving back through various initiatives that make a lasting impact. At Shoe Palace, we foster a team-oriented environment where individuals can grow, thrive, and contribute to something bigger.