Assistant Manager Health Wellness Home

Hyvee.io; Fitchburg (WI); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

Hy-Vee is seeking an Assistant Manager Health Wellness Home to help lead store operations and drive exceptional customer experiences. You will model Hy-Vee values, support a multi-department team, and ensure departments run efficiently while maintaining high standards of service and store appearance.

The role emphasizes people development, a fast-paced retail environment, and collaboration with department heads to meet goals. Salary-based, with direction from Store Director and Store Manager.

Qualifications

• High school diploma or equivalent required.
• One or more years of retail experience including performing the duties of a Service Manager preferred.

Responsabilités

• Deliver outstanding customer service by greeting customers warmly and ensuring a positive visit.
• Supervise and coordinate activities across departments to meet customer service standards and profitability.
• Oversee training, handle employee issues, and coordinate disciplinary procedures as needed.
• Evaluate employee performance and recommend personnel actions including promotions and transfers.
• Forecast and review labor scheduling within store manager guidelines.
• Maintain store cleanliness, safety, and compliance with procedures.
• Direct ordering of merchandise and assist with merchandising goals.

Connaissances

Team leadership

Problem solving

Numeracy

Communication

Discretion

Retail experience

Formation

High school diploma

Description du poste

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title: Assistant Manager Health Wellness Home

Department: General

FLSA: Salary

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

As the Assistant Manager of Health Wellness Home at Hy-Vee, you'll help lead store operations and support a team dedicated to delivering an exceptional customer experience. You'll set the tone for your area, model Hy-Vee's values of honesty, integrity, and genuine care, and make sure every department under your watch is running at its best.

If you're a results-driven leader who leads by example, takes pride in developing people, and thrives in a fast-paced retail environment, this role is a great fit for you.

What You'll Do

• Deliver outstanding customer service by greeting customers warmly and going the extra mile to make every visit a positive one
• Supervise and coordinate activities of employees across all departments in your area; ensure standards for customer service, employee relations, and departmental profitability are met
• Oversee proper training, handle employee issues, and coordinate disciplinary procedures as needed
• Evaluate employee performance and recommend personnel actions including promotions, transfers, and dismissals
• Determine location of ad and promotional displays and ensure product quality and quantities meet customer and store demands
• Assist in forecasting and reviewing the store labor schedule within store manager guidelines
• Oversee building and grounds maintenance and all store sanitation and cleanliness to meet store manager and company guidelines
• Ensure compliance with store accounting procedures and report potential problems
• Direct ordering of merchandise in respective areas and recommend additions, deletions, and shelf allocation
• Work with department heads on schedules, labor, product purchasing, and merchandising to meet departmental goals
• Train and enforce safety procedures; complete customer accident forms and first reports of injury; assign duties according to restrictions
• Assist with replenishing shelf product and designing and constructing displays
• Recruit and interview job applicants and assist with coordinating orientations
• Handle cash registers and process inter-store transfers as needed
• Handle confidential information including pricing, sales reports, and wages with discretion
• Stay current on market trends, new products, equipment, and merchandising techniques
• Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies
• Assist in all areas of the store as needed and take on special projects as required

You'll receive direction and support from: Store Director and Store Manager

Your Skills

• Lead and motivate a team across multiple departments in a fast-paced retail environment
• Solve practical problems and make sound decisions with a variety of variables
• Use basic math skills, including fractions, decimals, and percentages
• Communicate clearly in writing and verbally with customers, employees, and vendors
• Handle confidential information with discretion
• High school diploma or equivalent required; one or more years of retail experience including Service Manager duties preferred

Reporting Relationships

• Accountable and Reports to: Store Director and Store Manager
• Direct Reports: All positions except those listed above or as designated by the Store Manager

Education and Experience

• High school diploma or equivalent required
• One or more years of retail experience including performing the duties of a Service Manager preferred

Physical Requirements

• Physical activity is incidental to the core duties of the role
• Occasionally walk the floor or facility to observe operations, staff, or product
• Where applicable to the role: ability to occasionally handle product for demonstration purposes
• No regular lifting, carrying, or physical exertion required

Working Environment

This is a fast-moving role performed throughout all areas of a retail store. You may encounter exposure to dust, noise, temperature extremes, equipment movement hazards, electrical shock, and cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Employment is contingent upon the successful completion of a pre employment drug screen.