Assistant Manager - Harlem

StorageMart; New York (NY); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Retirement Plan

Growth Opportunities

Recognition Programs

Family-Owned Culture

Job summary

StorageMart in New York, NY is seeking an Assistant Store Manager to help manage daily operations, engage customers, and drive store performance. The role reports to the Store Manager and supports sales goals, rentals, and payments.

You’ll handle customer service, light maintenance, account records, and teamwork across locations. The position offers growth opportunities and a family-owned culture with a focus on Easy, Clean, Service.

Qualifications

• Retail, sales or customer service experience preferred.
• Strong communication and problem-solving abilities.
• Good attention to detail and organizational skills.

Responsibilities

• Support the Store Manager in daily operations, sales goals, and business growth
• Provide friendly and professional customer service in person, over the phone, and via email
• Open and close the office and perform light property maintenance and cleaning
• Assist customers with rentals, account setup, payments, and general inquiries
• Manage account records, billing, and collections
• Occasionally support nearby store locations to maintain consistent company standards

Skills

Customer service

Communication

Problem-solving

Attention to detail

Organization

Computer skills

Job description

Job Description

Posted Tuesday, August 11, 2026 at 5:00 AM

Pay: $18.00 per hour

Join a Growing Team at StorageMart!

We take pride in delivering on our core values — Easy, Clean, Service — by providing our customers with spotless facilities, seamless experiences, and exceptional service.

As an Assistant Store Manager, you’ll play an essential role in daily operations, customer engagement, and overall store success.

Responsibilities

• Support the Store Manager in daily operations, sales goals, and business growth


• Provide friendly and professional customer service in person, over the phone, and via email


• Open and close the office and perform light property maintenance and cleaning


• Assist customers with rentals, account setup, payments, and general inquiries


• Manage account records, billing, and collections


• Occasionally support nearby store locations to maintain consistent company standards

Qualifications

• Retail, sales, or customer service preferred (training provided!)


• Excellent communication and problem-solving skills


• Strong attention to detail and organizational abilities


• Comfortable performing light maintenance and outdoor work


• Basic computer skills (email, data entry, and account management)

What We Offer

• Retirement Plan Contributions: Company-supported savings plan


• Growth Opportunities: Learn the business and advance your career


• Recognition Programs: Milestone awards, company events, and rewards through Bucketlist


• Family-Owned Culture: Supportive team environment that values your ideas and contributions

StorageMart is one of the largest independent self-storage companies in the world, with locations across the U.S., Canada, and the U.K. We provide secure, clean, and convenient storage solutions for both individuals and businesses — and we’re proud to make a difference in every community we serve.

401 E 110th St (Store 1991), 401 E 110th St, New York, New York, United States of America