Assistant Manager Hardee's (3451)

Capstone Group; Northern (KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Vision Insurance

401(k)

Team Member discounts

Free Meals

Paid Vacation

Tuition Reimbursement

Job summary

Capstone Restaurant Group is seeking an Assistant Manager to drive sales growth while upholding standards of excellence. You will manage food service flow, assign tasks, oversee cash control and train team members under the General Manager. You will help run daily operations and develop staff for advancement.

The role emphasizes leadership, hospitality, and integrity as you balance labor costs, inventory, and guest satisfaction in a fast-paced environment.

Qualifications

• Excellent communication, interpersonal and leadership skills.
• Ability to maintain respect of the team and drive customer focus.
• Decision making under pressure while delegating tasks effectively.
• Strong conflict resolution and organizational skills.
• Proven ability to work well with others as a team.
• Ability to meet performance standards and drive results.
• Willingness to take initiative and solve problems.
• Experience in fast-paced hospitality environments is a plus.
• Commitment to delivering high-quality hospitality and service.

Responsibilities

• Supervise Team Members and Shift Leaders, maintaining quality, service and cleanliness with profitability focus.
• Coordinate staff training with team trainers and maintain HR compliance.
• Support management and GM in daily operations and payroll/inventory controls.
• Conduct team meetings, manage weekly inventories and proper records.
• Ensure safety, sanitation and security policies are followed at all times.
• Maintain professional appearance and positive guest experiences.

Skills

Communication

Interpersonal skills

Leadership

Decision making

Conflict resolution

Organizational skills

Teamwork

Performance focus

Initiative

Job description

Overview

People, Hospitality, Integrity – this is what Capstone Restaurant Group is all about!

Peopleare what drives the Capstone Restaurant Group. The Capstone Restaurant Group strives to reach the top of the restaurant and hospitality industry- the “Capstone”. Without good people, we will not succeed. We are always searching for talented team members that are interested in growing with us and are excited to provide our guests great hospitality, every visit, every experience. Notice we said, hospitality and not service. Why?? We want something higher and better for our teams and guests that visit us. Integrity, in who we are, and how we operate. We are going to be honest with our team and our guests. We will be fair and consistent with everyone. It is simple – do the right thing.

We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, we want to talk to you!

To learn more about Capstone Restaurants, go to www.capstonerestaurants.com. To learn more about the Hardee's Franchise, go to www.hardees.com.

Summary of Position

As an Assistant Manager, you will achieve sales growth and maintain company standards of excellence for your assigned shift by managing the flow of food service activity, assigning tasks, overseeing cash control, and focusing on providing the highest quality food with the best hospitality service possible. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.

Essential Duties

• Supervising Team Members and Shift Leaders and maintaining the highest standards in quality, service, and cleanliness with a constant focus on profitability.
• Coordinating staff training with team trainers.
• Maintain a cooperative, harmonious working relationship with management and fellow Team Members.
• Handling HR issues as they arise, including disciplinary write-ups.
• Conducting team meetings as needed to discuss operations, procedures, and promotions.
• Conducting weekly inventories.
• Controlling payroll to meet company labor costs standards.
• Controlling inventory to meet company GAP standards.
• Supporting management team and General Manager in their operation decisions.
• Maintaining reports and records based on company standards and in full compliance with state and federal regulations.
• Maintain building and equipment via proper operating, cleaning, and preventative maintenance procedures.
• Assuming responsibility for cash for all shifts, including bank deposits and ensuring that all cash procedures are properly followed.
• Ensuring all sanitation, safety and security policies and procedures are observed and enforced.
• Ensure personal appearance always meets company standards and display professionalism.
• Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all.
• Performing other tasks as directed by management.

Physical Requirements

• Stand for long periods of time.
• Work around high temperatures.
• Work around others in close quarters.
• Able to lift 50-75 pounds comfortably.
• Work with various cleaning products.

Competencies

• Excellent communication, interpersonal and leadership skills.
• Ability to maintain the respect of your team.
• Customer driven focus.
• Ability to effectively make decisions under pressure, while delegating tasks appropriately.
• Strong conflict resolution skills.
• Excellent organizational and prioritization skills.
• Ability to work with others as a team.
• Ability to meet performance standards.
• Ability to take initiative and solve problems.

What more could you ask for?

• Competitive Salary
• Opportunity for advancement
• Health, Dental, Life, Disability, Vision Insurance and more!
• 401(k)
• Team Member discount programs, with financing options
• Free Meals while working and Discounts for your Family!
• Paid Vacation
• Tuition Reimbursement
• See a complete list of benefits at https://capstone-restaurants.ourstory.harri.com/

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications with the job.

Capstone Restaurant Group is an equal opportunity employer.

I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. Further I understand and acknowledge that Capstone Restaurant Group is not acting as an agent for Hardee’s Restaurants or any of its affiliates.