Assistant Manager — Guest Experience & Store Operations

Domino's; Lanham (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Domino’s Pizza in Lanham, MD is seeking an store operations assistant to help oversee daily activities in the absence of the General Manager. You will ensure excellent customer service, maintain cleanliness, and support food quality and staff coordination.

The role involves hands-on food prep, cash handling, and scheduling to meet sales and cost objectives in a fast-paced environment.

Qualifications

• Excellent written and verbal communication skills.
• Ability to lead a team on duty.
• Strong multi-tasking in a fast-paced setting.

Responsibilities

• Oversee store operations in GM absence and ensure policy adherence.
• Ensure friendly, responsive customer service and satisfaction.
• Supervise food preparation to brand standards and portion control.
• Assist with opening/closing and daily prep lists.
• Hands-on in food prep, service, and delivery coordination.
• Support sales, service, cleanliness, and training to meet objectives.
• Maintain cash handling and reconciliation procedures.
• Schedule labor during anticipated activity to control costs.

Skills

Customer service

Communication

Team leadership

Job description

Domino’s Pizza in Lanham, MD is seeking an store operations assistant to help oversee daily activities in the absence of the General Manager. You will ensure excellent customer service, maintain cleanliness, and support food quality and staff coordination.

The role involves hands-on food prep, cash handling, and scheduling to meet sales and cost objectives in a fast-paced environment.