Assistant Manager- Granada Hills

The Salvation Army USA Western Territory; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated Retail Team at a well-respected organization committed to serving the community. As an Assistant Store Manager, you will play a vital role in daily operations, providing leadership and support to staff while ensuring a positive shopping experience for customers. This position offers a unique opportunity to develop your management skills in a supportive environment, contributing to the success of a meaningful program that helps individuals in need. If you are enthusiastic about retail and passionate about making a difference, this role is perfect for you.

Benefits

Opportunity for career growth

Paid time off

Employee Discounts

Employee Referral Bonuses

Monthly management incentive bonus

Medical, Dental, and Vision

Retirement Plan

AFLAC

Employee Assistance Program (EAP)

Great Work Perks

Qualifications

• 2+ years of retail management experience required.
• Effective communication skills with staff and customers.

Responsibilities

• Assist in daily store operations and manage in the absence of the Store Manager.
• Provide coaching and training to store employees.
• Maintain good relations with customers and resolve complaints.

Skills

Customer Service

Problem-Solving

Teamwork

Communication

Education

High School diploma/GED

Tools

POS Systems

Job description

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community through our commitment to "Do The Most Good" at our Encino Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving, and teamwork skills, while contributing to the success of our Program and its participants.

Pay Rate

$19.00 Hour

EMPLOYEE BENEFITS OFFERED

• Opportunity for career growth
• Paid time off
• Employee Discounts
• Employee Referral Bonuses
• Monthly management incentive bonus
• Medical, Dental, and Vision
• Retirement Plan
• AFLAC
• Employee Assistance Program (EAP)
• Great Work Perks

Position Responsibilities

As our enthusiastic and hardworking Assistant Store Manager, you will be responsible for:

1. Partnering with the Store Manager in daily store operations.
2. Managing store operations in the absence of the Store Manager.
3. Providing coaching, training, and development to store employees.
4. Maintaining good relations with customers, donors, and the community; resolving complaints efficiently.
5. Communicating personnel issues with management; issuing disciplinary warnings, employee evaluations, and setting goals in coordination with HR and District Sales Manager.
6. Maintaining store standards, inventory levels, and ensuring effective back room processing.
7. Safeguarding cash and banking receipts according to ARC policy.
8. Ensuring safety measures are in place and maintained.
9. Implementing loss prevention measures.
10. Performing other duties as assigned by management.

Qualifications

• High School diploma/GED or equivalent.
• Minimum of 2 years retail management/supervisory experience.
• Ability to handle POS/cash register operations accurately.
• Valid Driver's license and proof of insurance.
• Ability to pass background checks.
• Effective communication skills with management, staff, customers, and donors.

Physical Demands

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist.
• Ability to grasp, push, and pull objects.
• Ability to move products up to 50 lbs.
• Ability to perform repetitive motion tasks.
• Ability to perform duties with or without reasonable accommodation.

Schedule

Our stores operate 7 days a week. Schedules are flexible to ensure adequate coverage, including evenings, weekends, and holidays for full-time associates.