Assistant Manager - FT 8321

Grease-Monkey; Crestview (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

FullSpeed Automotive in Crestview, FL is seeking an Assistant Manager to support daily operations, coach technicians and service advisors, and drive top-tier customer service. You will help schedule staff, onboard new hires, and uphold brand standards for speed and quality in a fast-paced shop environment.

The role requires leadership experience in retail or automotive service, strong communication skills, and a valid driver's license. Flexible hours and weekend shifts are typical.

Qualifications

• 1+ year in retail, automotive service, or customer-facing leadership.
• Strong communication and interpersonal skills; ability to lead a team.
• Clean driving record with valid driver's license.
• Able to stand for extended periods and lift up to 50 lbs.
• High school diploma or equivalent required.

Responsibilities

• Supervise daily operations and assist Store Manager in their absence.
• Coach, train, and motivate technicians and service advisors to deliver high-quality service.
• Schedule team members to ensure coverage during peak hours and busy seasons.
• Assist with onboarding and training of new staff on procedures and POS systems.
• Maintain a positive, team-oriented environment reflecting brand values.
• Greet customers, explain services, and promote additional services per guidelines.
• Resolve customer concerns promptly, escalating when needed.
• Monitor inventory levels and place orders as directed by the Store Manager.
• Ensure shop and customer areas are clean, organized, and safe.

Skills

Leadership

Communication

Retail experience

Cash handling

Driving license

Education

High school diploma or equivalent

Tools

POS systems

Inventory systems

Job description

Job Details

Job Location: Grease Monkey 8321 - Crestview, FL 32536

Position Type: Full Time

Job Category: Automotive

Summary/Objective

FullSpeed Automotive is one of the largest multi-brand automotive service platforms in the country, operating locations nationwide under brands customers know and trust. Every great customer experience starts at the store level — and the Assistant Manager plays a critical role in making that happen every single day.

Key Responsibilities

• Support the Store Manager in supervising daily operations, stepping in to lead the location in the manager's absence.
• Coach, train, and motivate technicians and service advisors to deliver consistent, high-quality service.
• Assist with scheduling team members to ensure proper coverage during peak hours and busy seasons.
• Help onboard and train new team members on service procedures, point-of-sale systems, and customer service standards.
• Foster a positive, team-oriented work environment that reflects FullSpeed Automotive's values.
• Greet customers, explain services, and ensure every visit reflects FullSpeed Automotive's commitment to speed, quality, and trust.
• Recommend additional services based on manufacturer guidelines and vehicle needs, helping customers make informed decisions.
• Resolve customer concerns or complaints promptly and professionally, escalating to the Store Manager when needed.
• Support efforts to build repeat business through excellent service and genuine customer care.
• Assist in managing daily store operations, including opening/closing procedures, cash handling, and point-of-sale transactions.
• Help monitor and maintain inventory levels for parts, fluids, and supplies — placing orders as directed by the Store Manager.
• Ensure the shop and customer areas are clean, organized, and presentable at all times, reflecting brand standards.
• Support compliance with all safety protocols, environmental regulations, and company policies.
• Assist with tracking daily sales, productivity, and key performance metrics, helping the team stay focused on store goals.
• Help ensure all services are performed correctly, safely, and in accordance with brand and manufacturer standards.
• Conduct or support quality checks on completed work to maintain a high standard of service.
• Promote a safety-first culture, ensuring team members follow proper procedures for equipment use, chemical handling, and shop safety.
• Assist in identifying and addressing maintenance needs for shop equipment and facilities.

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as a comprehensive list of all responsibilities, duties and skills required for the position.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State laws.

Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

FullSpeed Automotive is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.

Qualifications

Required

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to [50] lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.

Preferred

• Prior experience in quick-lube, automotive service, or a related industry.
• Basic knowledge of automotive maintenance services (oil changes, fluid checks, filters, etc.).
• Experience supervising or training team members in a retail or service environment.
• ASE certification(s) or willingness to obtain certifications as required by brand standards.