Assistant Manager: Freight Flow

World Market; Evanston (IL); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Flexible scheduling

Employee shopping discount

Wellness resources

Training for career growth

401(k) Savings Plan and benefits

Job summary

World Market in Evanston, IL is seeking an Assistant Manager: Freight Flow to lead store logistics, drive sales, and ensure a customer-first selling culture. You will execute daily priorities, manage freight processes, and coordinate with the Store Manager to optimize freight processing and stockroom standards.

The role requires 2+ years of leadership in fast-paced retail, strong coaching and communication, and the ability to plan, prioritize, and problem-solve with urgency and attention to

Qualifications

• Minimum 2+ years of leadership experience in a fast-paced specialty retail setting.
• Strong communication skills and ability to coach colleagues in the moment.
• Ability to de-escalate store and customer situations effectively.
• Proven ability to plan and prioritize according to business needs.
• Demonstrates urgency, attention to detail, and creative problem solving.

Responsibilities

• Lead freight flow processes and maintain stocking routines.
• Coordinate with Store Manager to plan freight processing.
• Uphold Loss Prevention policies and inventory control initiatives.
• Maintain organized stockroom and visual standards.
• Analyze sales trends and act on business opportunities.
• Uphold World Market culture and safety standards.

Skills

Leadership experience

Communication

Coaching

De-escalation

Prioritization

Attention to detail

Problem solving

Decision making

Delegation

Scheduling

Safety awareness

Job description

Why You’ll Love World Market

For over 60 years, we have searched the globe for design inspiration, emerging trends, and time‑honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won’t find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, WorldMarket is where uniqueness isn’t just celebrated—it’s what sets us apart. Our team means the world to us! We value authenticity, empowerment and respect. If you’re looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it—you’ve found it!

When you join our team, you’ll enjoy:

• Flexible scheduling that supports your lifestyle & work‑life balance
• Up to 30% shopping discount on our unique finds for you and your designated shopper
• Working with a team who thinks the world of you
• Wellness resources to be and do your best
• Anniversary and recognition programs that celebrate you
• Hands‑on training for career growth made for you
• Benefits - Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, 401(k) Savings Plan, Employee Assistance Program and more

What You’ll Do

As an Assistant Manager: Freight Flow, you will play a key leadership role in driving sales and profitability, fostering a customer‑first selling culture and executing daily business priorities by leading the store logistic processes that support company initiatives and productivity goals.

• Utilize all company tools and training resources to ensure the team follows freight flow processes, visual execution standards, and stocking routines
• Coordinate with Store Manager to plan freight processing
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
• Maintain and manage stockroom organization and standards
• Analyze business trends utilizing all available reporting to problem‑solve business opportunities and take appropriate action
• Consistently exemplify, maintain, and foster the culture and values of WorldMarket
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager

Skills & Experience

You’ll Bring Proven experience delivering results, customer experience, and operational results in a fast‑paced environment Effective communication skills, being open to feedback, and the ability to adapt quickly Ability to provide in the moment coaching to associates Ability to de‑escalate store and customer situations effectively Ability to plan and prioritize according to the needs of the business Strong sense of urgency Attention to detail Creative problem solving Sound decision‑making skills Effective delegation and validation skills Ability to execute daily priorities efficiently Minimum of 2+ years of relevant leadership experience in a fast‑paced specialty retail selling culture is preferred Ability to work a flexible schedule, including nights, overnights, weekends and holidays, depending upon the needs of the business Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed Minimum Age: 21 years

• Proven experience delivering results, customer experience, and operational results in a fast‑paced environment
• Effective communication skills, being open to feedback, and the ability to adapt quickly
• Ability to provide in the moment coaching to associates
• Ability to de‑escalate store and customer situations effectively
• Ability to plan and prioritize according to the needs of the business
• Strong sense of urgency
• Attention to detail
• Creative problem solving
• Sound decision‑making skills
• Effective delegation and validation skills
• Ability to execute daily priorities efficiently

Hourly Pay Range is $22.05-$26.05

Full time and Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after three (3) months of service. All associates earn paid leave. In addition, Full time associates receive vacation and paid holidays.

Benefits for full‑time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.

• Medical
• Dental
• Vision
• Prescription Drug
• Life Insurance
• Flexible Spending
• Commuter Benefits
• Employee Assistance

An Equal Opportunity Employer It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the Los Angeles City Fair Chance Act.

Search Jobs by Map World Market is a national specialty retailer founded in San Francisco in 1958. We are beloved for our wide assortment of stylish, quality furniture, home decor, and thoughtful gifts in addition to offering one of the largest assortments of candy and international food and beverage favorites from around the world. We are especially renowned for our unparalleled Christmas Marketplace featuring traditional cakes, cookies, and candy from Europe and beyond as well as special and unique holiday decor, ranging from trendy and whimsical to time‑honored and traditional. Our merchants search the globe for design inspiration, emerging trends, time‑honored handicrafts, and foods and beverages that are beloved by different cultures and countries. Their mission is to provide a spirited shopping environment where customers can discover great quality and great value in our ever‑changing, unique marketplace. World Market currently operates over 240 stores across the country in addition to our e‑commerce site (worldmarket.com). We plan to continue growing with more stores opening in more places!