Assistant Manager: Freight Flow

World Market; Carmel (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible scheduling

Shopping discount

Wellness resources

Anniversary & recognition programs

Hands-on training

Benefits: Medical, Dental, Vision

Job summary

World Market is seeking an Assistant Manager: Freight Flow to lead the store's logistics, drive sales and uphold our customer-first selling culture. You will work with the Store Manager to develop a high-performance team and execute daily priorities while maintaining brand standards and safety.

The role requires strong leadership, adaptability, and hands-on management of freight processes, stockroom organization, and loss prevention initiatives. Join a team that values authenticity and growth.

Qualifications

• Proven experience delivering results and customer experience in a fast-paced environment.
• Effective communication and openness to feedback with adaptability.
• Ability to coach associates in the moment and de-escalate tense situations.
• Strong prioritization, planning and sense of urgency in daily tasks.
• Attention to detail and sound decision-making with delegation skills.
• Minimum 2+ years of leadership in fast-paced specialty retail.

Responsibilities

• Lead and develop a high-performance team while upholding brand standards.
• Utilize company tools to ensure freight flow processes, visual standards and routines.
• Plan freight processing in coordination with Store Manager.
• Maintain loss prevention policies and inventory management initiatives.
• Organize stockroom and ensure stock/value accuracy.
• Analyze business trends and report findings to improve opportunities.

Skills

Proven leadership

Customer experience

Operational results

Effective communication

Coaching & development

Safety awareness

Flexibility in schedule

Job description

Why You’ll Love World Market

For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won’t find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart.

Our team means the world to us! We value authenticity, empowerment and respect. If you’re looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it—you’ve found it!

When You Join Our Team, You’ll Enjoy

• Flexible scheduling that supports your lifestyle & work-life balance
• Up to 30% shopping discount on our unique finds for you and your designated shopper
• Working with a team who thinks the world of you
• Wellness resources to be and do your best
• Anniversary and recognition programs that celebrate you
• Hands-on training for career growth made for you
• Benefits -Learn more about benefits and eligibility for Medical, Dental, and Vision
• Insurance, 401(k) Savings Plan, Employee Assistance Program and more

What You’ll Do

As an Assistant Manager: Freight Flow, you will play a key leadership role in driving sales and profitability, fostering a customer-first selling culture and executing daily business priorities by leading the store logistic processes that support company initiatives and productivity goals.

In partnership with the Store Manager, you will be responsible for leading and developing a high-performance team while maintaining our values, brand, policies, and operational standards.

Your primary job responsibilities will include but are not limited to:

• Utilize all company tools and training resources to ensure the team follows freight flow processes, visual execution standards, and stocking routines
• Coordinate with Store Manager to plan freight processing
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
• Maintain and manage stockroom organization and standards
• Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
• Consistently exemplify, maintain, and foster the culture and values of World Market
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager

Skills & Experience You’ll Bring

• Proven experience delivering results, customer experience, and operational results in a fast-paced environment
• Effective communication skills, being open to feedback, and the ability to adapt quickly
• Ability to provide in the moment coaching to associates
• Ability to de-escalate store and customer situations effectively
• Ability to plan and prioritize according to the needs of the business
• Strong sense of urgency
• Attention to detailCreative problem solving
• Sound decision-making skills
• Effective delegation and validation skills
• Ability to execute daily priorities efficiently
• Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred
• Ability to work a flexible schedule, including nights, overnights, weekends and holidays, depending upon the needs of the business
• Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed
• Minimum Age: 21 years

Full time and Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after three (3) months of service.

Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

Phone: [phone]

Email: [e-mail]

This email address is only to request reasonable accommodation for the application process due to a medical condition.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.

An Equal Opportunity Employer

It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.