Assistant Manager - Franklin Park Mall, Hollister

A&F Stores, Inc.; Toledo (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Volunteer day per year

Merchandise discount

Medical, dental and vision insurance

Life and disability insurance

Employee assistance program

Parental and adoption leave

401(k) with match

Training and development opportunities

Job summary

Abercrombie & Fitch Co. in Toledo, OH seeks an Assistant Manager to blend strategy, operations and people leadership in our store.

You will open/close, supervise the sales floor and stockroom, manage staffing and payroll, train the team and uphold product knowledge and visual displays to drive sales and service. With a promote-from-within philosophy, you’ll grow into leadership roles while supporting brand culture and delivering outstanding customer experiences.

Qualifications

• Bachelor’s degree or one year of supervisory, customer-facing experience.
• Strong customer focus and communication skills.
• Knowledge of current fashion trends.
• Ability to drive results with a strong work ethic.
• Coaching and team-building abilities.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor and stockroom for service and operations.
• Staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze store reporting to inform decisions.
• Protect store assets and inventory control.
• Operate POS systems and fulfil OMNI channel orders.

Skills

Customer service

Leadership

Staff training

Scheduling

Sales awareness

Visual merchandising

Communication skills

Team building

Initiative

Detail orientation

Education

Bachelor's degree

Supervisory experience

Tools

POS systems

Omni-channel orders

Job description

Job Description: The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

What it Takes

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

What You’ll Get

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development Opportunities for Career Advancement

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

Join us as we team up around the globe and grow to a $5+ billion family of brands—powered by purpose and the belief that we are all leaders. Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle.