Assistant Manager — Flexible Schedule & Team Leadership

Domino's; Springfield (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Domino's in Springfield, IL is seeking an Assistant Manager to support daily operations, lead a small team, and ensure top-tier customer service. You will assist in scheduling, inventory, cash handling, and reporting, stepping in for the Manager when needed.

Ideal candidates bring leadership, clear communication, reliability, and a willingness to work varied shifts, including weekends and holidays. A Bachelor’s degree in Business is preferred; experience in retail or food service is a plus.

Qualifications

• Proven leadership abilities to motivate a team.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making skills.
• Good time management and multitasking capabilities.
• Customer-oriented mindset with a focus on service quality.
• Basic understanding of financial management and reporting.

Responsibilities

• Lead and oversee daily operations to ensure smooth business performance.
• Motivate team members to meet performance goals and uphold customer service standards.
• Handle customer inquiries and resolve complaints to maintain satisfaction.
• Support inventory management, including stock orders and tracking.
• Assist in employee scheduling and performance management.
• Contribute to policy implementation and staff training.
• Assist with cash handling, deposits, and basic financial reporting.
• Ensure safety and security compliance across operations.
• Step in for the Manager during absences and handle escalated issues.

Skills

Leadership

Communication

Customer service

Problem solving

Time management

Flexibility

Education

Bachelor's degree in Business Administration or related field

Tools

MS Office

POS systems

Job description

Domino's in Springfield, IL is seeking an Assistant Manager to support daily operations, lead a small team, and ensure top-tier customer service. You will assist in scheduling, inventory, cash handling, and reporting, stepping in for the Manager when needed.

Ideal candidates bring leadership, clear communication, reliability, and a willingness to work varied shifts, including weekends and holidays. A Bachelor’s degree in Business is preferred; experience in retail or food service is a plus.