Assistant Manager: Fast-Paced Delivery & Store Ops Lead

Domino; Rocky Mount (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Domino's is seeking an Assistant Manager to lead a team of delivery drivers and CSRs, ensuring orders are expedited quickly and accurately. You will manage staffing, deposits, and nightly inventory while preparing the store for opening and guaranteeing orders go out on time.

In this role you will promote pizza products and promotions, uphold grooming and store standards, and deliver exceptional customer service to internal and external customers both in person and over the phone.

Qualifications

• Experience leading a shift or small team.
• Strong customer service and communication skills.
• Capability to handle cash deposits and nightly inventory.

Responsibilities

• Lead a team of delivery drivers and CSRs to ensure orders are expedited correctly.
• Maintain staffing levels to mirror daily business needs.
• Manage end-of-night bank deposits and nightly inventory counts.
• Ensure store opens on time and is ready to receive orders.
• Promote pizzas, specials and promotions to customers.
• Provide quality customer service both over the phone and in person.

Skills

Team leadership

Customer service

Dispute resolution

Cash handling

Job description

Domino's is seeking an Assistant Manager to lead a team of delivery drivers and CSRs, ensuring orders are expedited quickly and accurately. You will manage staffing, deposits, and nightly inventory while preparing the store for opening and guaranteeing orders go out on time.

In this role you will promote pizza products and promotions, uphold grooming and store standards, and deliver exceptional customer service to internal and external customers both in person and over the phone.