Assistant Manager - Fairlane Town Center, Hollister

Abercrombie & Fitch Spain, SL; Dearborn (MI); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Job summary

Abercrombie & Fitch Co. in Dearborn, MI is seeking a store supervisor to lead daily operations, supervise the sales floor and stockroom, and ensure outstanding customer service.

The role includes staffing, payroll, training, product knowledge, visual displays, and omni-channel order fulfillment. The ideal candidate has a bachelor's degree or one year of supervisory experience in a customer-facing role, a passion for fashion trends, and strong communication and teamwork skills.

Qualifications

• Strong customer focus is required.
• Knowledge of current fashion trends.
• Excellent communication and interpersonal abilities.
• Team-building and coaching capability.
• Take initiative and demonstrate confidence.
• Ability to balance multiple tasks while remaining detail-oriented.
• Engage in proactive thinking and applied learning.
• Thrives in a fast-paced, challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom; ensure customer service and seamless operations.
• Conduct staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness; drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets & perform inventory control.
• Operate Register/ POS systems.
• Fulfill OMNI Channel orders.
• Represent the Brand and embody company culture and values.

Skills

Customer focus

Fashion trend knowledge

Communication skills

Interpersonal skills

Team building

Initiative

Multitasking

Proactive thinking

Education

Bachelor's degree OR supervisory experience

Job description

Job Description:

What You'll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

What it Takes

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

What You'll Get

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

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ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.