Assistant Manager- Edinburgh Premium Outlet Mall

knitwellgroup

Edinburgh (IN)

On-site

USD 38,000 - 54,000

Full time

14 days+
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Benefits offered by this job

Medical, dental, and vision insurance
401(k) plan
Paid time off & holidays
Opportunities for monthly bonuses
Merchandise discounts across brands
Professional development and careerAdv

Job summary

Ann Taylor seeks an Assistant Manager to support the customer experience and shape a strong store culture for associates at Store 1276-Edinburgh Premium Outlets, Edinburgh, IN. You will be a store leader, nurturing relationships with customers and team members to drive exceptional service.

You will contribute to recruitment, training, and using technology to ensure a seamless omnichannel experience while supporting store goals and financial discipline.

Qualifications

  • 1+ year retail management experience (preferred).
  • Hospitality mindset when connecting with customers and associates.
  • Technology proficient and ability to operate a point-of-sale system.
  • Strong business acumen and ability to implement action plans to drive results.
  • Takes initiative in making thoughtful decisions.

Responsibilities

  • Cultivate a customer-focused environment that delivers exceptional customer experiences.
  • Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
  • Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
  • Create an inclusive store environment where everyone feels welcome and engaged.
  • Use technology to provide customers with a seamless omnichannel experience.
  • Support the Store Manager in recruiting, hiring, and developing talent.
  • Use tools and reporting to drive operational excellence and financial discipline.
  • Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management
Hospitality mindset
Tech-savvy
Business acumen
Decision making

Tools

POS system

Job description

About us

Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere—from the office to special occasions (and everywhere in between).Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?


About the role

As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.


The impact you can have

In this role, you'll have the opportunity to:



  • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.


  • Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.


  • Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.


  • Create an inclusive store environment for associates where everyone feels welcome and engaged.


  • Use technology to provide customers with a seamless omnichannel shopping experience.


  • Support the Store Manager in recruiting, hiring, and developing talent.


  • Use tools and reporting to drive operational excellence and financial discipline.


  • Build productive relationships by listening, sharing ideas, and supporting the team.



You'll bring to the role


  • 1+ year retail management experience (preferred)


  • Brings a hospitality mindset when connecting with customers and associates


  • Technology proficient and ability to operate a point-of-sale system


  • Strong business acumen and ability to implement action plans to drive results


  • Takes initiative in making thoughtful decisions



Benefits


  • Medical, dental, and vision insurance


  • 401(k) plan


  • Paid time off & holidays


  • Opportunities for monthly bonuses


  • Merchandise discounts plus eligibility for discounts at our sister brands


  • Professional development and opportunities for advancement across our brands


  • Community impact through our philanthropic partnerships



Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.


Location: Store 1276-Edinburgh Premium Outlets-ANN-Edinburgh, IN 46124


Position Type:

Regular/Full time


Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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