Assistant Manager — Customer Experience Leader & Coach

Orchard Group; Federal Way (WA); On-site; USD 27,317 - 27,731; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401K with Employer Match

Paid Flex Days

Free Employee Meal during Shift

Job summary

A leading restaurant management company is seeking an Assistant Manager in Federal Way, Washington, to provide exceptional leadership in customer service. The role involves supervising operations during shifts, training staff, and ensuring compliance with health and safety standards. Candidates must have supervisory experience in food service and excellent communication skills. This full-time position offers a competitive salary ranging from $19.83 to $20.13 per hour plus tips, along with a comprehensive benefits package including medical, 401K, and paid training.

Qualifications

• 1 to 2 years of supervisory experience in food service or retail.
• Serve Safe Certified.
• Ability to calculate/analyze data.
• Basic business math and accounting skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist the Restaurant General Manager and supervise operations.
• Manage customer service and team interactions.
• Ensure maintenance of facilities and equipment.
• Conduct crew training and health audits.
• Model appropriate skills and behaviors in the restaurant.

Skills

Leadership skills

Customer service

Communication skills

Organizational skills

Flexibility

Education

High school diploma or equivalent

Job description

A leading restaurant management company is seeking an Assistant Manager in Federal Way, Washington, to provide exceptional leadership in customer service. The role involves supervising operations during shifts, training staff, and ensuring compliance with health and safety standards. Candidates must have supervisory experience in food service and excellent communication skills. This full-time position offers a competitive salary ranging from $19.83 to $20.13 per hour plus tips, along with a comprehensive benefits package including medical, 401K, and paid training.