Assistant Manager — Customer Experience & Growth

Rent-A-Center; Hartford (CT); Hybrid; USD 27,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Weekly Pay

Medical

Dental

Vision

Life Insurance

Short Term Disability

Long Term Disability

401(k) Savings Plan w/company match

Flexible Spending Accounts

Job summary

Rent-A-Center in Hartford, CT is hiring for a full-time role that supports customers by offering access to high-quality goods and a supportive service experience. The position features an hourly starting range and a consistent schedule with weekly pay.

You will be out in the community delivering, picking up, and servicing products while upholding our service standards. The role emphasizes credit and collections activity, friendly customer service, and meticulous merchandising in-store and at

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and Collections: positively impact growth and revenue through communicating with customers and collecting on accounts daily.
• Customer Service: provide friendly, top-notch customer experiences with “white glove” service in stores and in customers' homes.
• Deliveries & Pickups: load/unload and install products while following safe handling and transportation procedures.
• Merchandising: maintain an inviting store with organized product and cleanliness for customers and coworkers.

Skills

Retail experience

Customer service

Collections

Education

High school diploma or equivalent

Job description

Rent-A-Center in Hartford, CT is hiring for a full-time role that supports customers by offering access to high-quality goods and a supportive service experience. The position features an hourly starting range and a consistent schedule with weekly pay.

You will be out in the community delivering, picking up, and servicing products while upholding our service standards. The role emphasizes credit and collections activity, friendly customer service, and meticulous merchandising in-store and at