Assistant Manager - Crossroads Center, Hollister

Hollister Co; Saint Cloud (MN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Merchandise discount

Medical, dental, and vision insurance

Life and disability insurance

401(k) with company match

Training and development opportunities

Promotions from within

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to drive sales, lead daily operations, and develop team members in a fast-paced retail environment. The role blends business strategy with creative styling, inventory control, and customer service excellence.

You will oversee staffing, store visual presentation, and performance metrics while upholding brand culture. The position emphasizes promoting from within and advancing leadership capabilities within Abercrombie & Fitch Co.'s global

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus and service orientation.
• Knowledge of current fashion trends and brand presentation.
• Demonstrate drive, initiative, and a strong work ethic.
• Excellent communication and interpersonal skills.

Responsibilities

• Perform Opening and Closing routines.
• Supervise sales floor and stockroom to ensure service excellence and smooth operations.
• Coordinate staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays aligned with brand standards.
• Analyze reports to inform decision making.
• Protect store assets and perform inventory controls.
• Operate register and POS systems and fulfill OMNI channel orders.

Skills

Supervisory experience

Customer focus

Strong communication

Fashion knowledge

Education

Bachelor’s degree or 1 year supervisory experience

Job description

Job Description:

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.


• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.


• Conduct staffing and scheduling operations and payroll management.


• Train and develop the non-management staff.


• Demonstrate product knowledge and brand awareness, while driving sales.


• Build and maintain visual displays.


• Analyze reporting to inform decision making.


• Protect store assets & perform inventory control.


• Operate Register/Point of Sale systems.


• Fulfill OMNI Channel Orders.


• Represent the Brand and Exemplify Company Culture and Values.

What it Takes

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.


• Maintain a strong customer focus.


• Knowledge of current fashion trends.


• Drive to achieve results and exhibit a strong work ethic.


• Possess strong communication and interpersonal skills.


• Team building and ability to coach others.


• Take initiative and demonstrate confidence.


• Balance multiple tasks while being detail-oriented.


• Engage in applied learning and proactive thinking.


• Ability to show up in a fast-paced and challenging environment

What You’ll Get

As an Abercrombie & Fitch Co. associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.

• Quarterly Incentive Bonus Program


• Paid Time Off


• Paid Volunteer Day per Year, allowing you to give back to your community


• Merchandise Discount


• Medical, Dental and Vision Insurance Available


• Life and Disability Insurance


• Associate Assistance Program


• Paid Parental and Adoption Leave


• 401(K) Savings Plan with Company Match


• Training and Development Opportunities for Career Advancement, we believe in promoting from within


• A Global Team of People Who'll Celebrate you for Being YOU

A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly - with you!

The starting rate for this position is $18.00 per hour. (i.e., the recruiting pay range for this position is $18.00-$18.00 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

Join us as we team up around the globe and grow to a $5+ billion family of brands - powered by purpose and the belief that we are all leaders.

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. Learn more about A&F Co. by visiting our corporate website here. See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF