Assistant Manager - Cottonwood Mall, Hollister

Abercrombie & Fitch Co.; New Mexico; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development Opportunities

Job summary

Abercrombie & Fitch Co. seeks an Assistant Manager to blend business strategy, operations, and people leadership to drive sales and deliver exceptional customer service.

You will open/close the store, supervise the sales floor and stockroom, manage staffing and payroll, and coach non-management staff while ensuring brand standards and visual merchandising are maintained. The role requires strong communication, a customer-focused mindset, knowledge of fashion trends, and the ability to balance

Qualifications

• Bachelors degree OR one year of supervisory experience in a customer-facing role.
• Strong customer focus and communication skills.
• Knowledge of current fashion trends.
• Ability to balance multiple tasks in a fast-paced environment.
• Willingness to coach and develop staff.

Responsibilities

• Open and close routines performed.
• Supervise sales floor, stockroom, and ensure excellent service.
• Staffing, scheduling, and payroll management.
• Train non-management staff.
• Drive sales through product knowledge and brand awareness.
• Build and maintain visual displays.
• Analyze reports to inform decisions.
• Protect store assets and perform inventory control.
• Operate POS and fulfill Omni Channel orders.
• Represent brand and uphold company culture.

Skills

Leadership

Communication

Team building

Initiative

Customer focus

Education

Bachelors degree

Job description

Assistant Manager

The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. The primary focus is on driving sales results through analytical insight, delivering best‑in‑class customer service, and leading daily store operations.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

Benefits

• Quarterly Incentive Bonus Program.
• Paid Time Off.
• Paid Volunteer Day per year, allowing you to give back to your community.
• Merchandise Discount.
• Medical, Dental and Vision Insurance.
• Life and Disability Insurance.
• Associate Assistance Program.
• Paid Parental and Adoption Leave.
• 401(K) Savings Plan with Company Match.
• Training and Development Opportunities for Career Advancement.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials. The company operates a family of brands, including Abercrombie and Hollister, across North America, Europe, Asia and the Middle East, as well as on e‑commerce sites.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.