Assistant Manager- Concord Mills, NC

Capri Holdings Limited; Concord (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Capri Holdings Limited is seeking an Assistant Manager for Concord Mills, NC. You will help meet store sales goals, assist in monitoring business results, and elevate service levels while leading by example.

The role involves developing staff sales techniques and supporting recruitment and training efforts. The position requires a Bachelor's degree and at least 3 years in management, with a commitment to equal opportunity employment and compliant processes.

Qualifications

• Bachelor's degree required.
• 3+ years of management experience or supervisory experience in retail preferred.
• Equal employment opportunity and accommodations policy referenced.

Responsibilities

• Meet personal and store sales goals.
• Assist in tracking, monitoring, and communicating business results.
• Lead by example to ensure elevated sales and service levels.
• Develop staff sales techniques and assist in training.
• Assist in recruitment and staff development.

Skills

Customer service

Leadership

Sales

Recruiting

Education

Bachelor's degree

Job description

Assistant Manager- Concord Mills, NCFor a copy of the Michael Kors California Consumer Privacy Act for applicants, employees and non-employee workers, please click here.### Assistant Manager- Concord Mills, NCApply: Concord: Full time: Posted Today: R\\_787299**Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.****If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!**—* Meet personal and store sales goals* Assist in the tracking, monitoring, and communication of business results* Ensure an elevated level of sales and service is practiced by all associates; lead by example* Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales* Ensure all sales related policies and procedures are maintained* Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staff* Maintain a keen interest in the fashion industry and market trendsCustomer Service:* Ensure all associates provide the highest level of customer service* Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books* Resolve all client problems and complaints quickly and effectively* Assist sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise).Operations:* Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management* Support and assist in staff training in all areas of appropriate register usage and maintenance* Understand and properly execute all management register functions* Participate in inventories* Understand and execute cash control procedures including: bank deposits, safe funds, petty cashMerchandising/Visual:* Assist in the implementation and maintenance of all merchandising/ visual directives* Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times* Ensure deliveries are properly processed in a timely manner* Identify and communicate product concerns in a timely manner* Communicate inventory needs to support the business goalHuman Resources:* Assist in the recruitment, training and development of staff* Assist in ensuring the integrity of payroll and the payroll process* Continually evaluate the performance of each associate and provide constant feedback to ensure results* Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary* Support and provide follow-up for all training programs, seminars etc.* Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times.Job Type: Full-timeRequired education:* Bachelor'sRequired experience:* Management: 3 years—The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.—At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].