Assistant Manager - Citadel Outlets, Hollister

Hollister Co; Commerce (CA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Paid volunteer day

Merchandise discount

Medical, dental & vision insurance

Life and disability insurance

401(k) with company match

Training and development

Career advancement opportunities

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in California to lead daily store operations, motivate teams, and drive sales while delivering exceptional customer service.

You will open/close the store, supervise staff, manage schedules and payroll, and train non-management teammates. With a focus on brand standards and fashion trends, this role requires strong communication, initiative, and the ability to balance multiple tasks in a fast-paced environment.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Strong customer focus and brand knowledge.
• Excellent communication and interpersonal skills.
• Proven ability to coach and develop others.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Open and close routines.
• Supervise sales floor and stockroom to ensure excellent service and seamless operations.
• Staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reports to inform decisions.
• Protect store assets and perform inventory control.
• Operate POS systems.
• Fulfill OMNI Channel orders.
• Represent the Brand and Company Culture and Values.

Skills

Customer focus

Fashion trend knowledge

Communication skills

Interpersonal skills

Team building

Coaching

Initiative

Detail-oriented

Applied learning

Fast-paced environment

Tools

POS systems

Payroll software

Job description

Job Description:The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.What You’ll DoPerform Opening and Closing Routines.Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.Conduct staffing and scheduling operations and payroll management.Train and develop the non-management staff.Demonstrate product knowledge and brand awareness, while driving sales.Build and maintain visual displays.Analyze reporting to inform decision making.Protect store assets & perform inventory control.Operate Register/Point of Sale systems.Fulfill OMNI Channel Orders.Represent the Brand and Exemplify Company Culture and Values.What it TakesBachelor’s degree OR one year of supervisory experience in a customer-facing role.Maintain a strong customer focus.Knowledge of current fashion trends.Drive to achieve results and exhibit a strong work ethic.Possess strong communication and interpersonal skills.Team building and ability to coach others.Take initiative and demonstrate confidence.Balance multiple tasks while being detail-oriented.Engage in applied learning and proactive thinking.Ability to show up in a fast-paced and challenging environmentWhat You’ll GetAs an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:Quarterly Incentive Bonus ProgramPaid Time OffPaid Volunteer Day per Year, allowing you to give back to your communityMerchandise DiscountMedical, Dental and Vision Insurance AvailableLife and Disability InsuranceAssociate Assistance ProgramPaid Parental and Adoption Leave401(K) Savings Plan with Company MatchTraining and DevelopmentOpportunities for Career Advancement, we believe in promoting from withinA Global Team of People Who'll Celebrate you for Being YOUCompany DescriptionAbercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.Learn more about A&F Co. by visiting our corporate website here.See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANFThe starting rate for this position is $24.00 per hour. (i.e., the recruiting pay range for this position is $24.00-$24.00 per hour). The starting rate and range may be modified in the future.ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.