Assistant Manager - Charm Diamond Centres (Mic Mac Mall)

Kaizen Lab Inc.; Hanover, Northern (NH, KY); Hybrid; USD 30,000 - 47,000; Full time

Benefits offered by this job

Training program

Competitive compensation with base +劲/

Bonus based on sales

Flexible hours

Group health and dental benefits

EFAP

Employee referral bonus

Advancement within a national company

Job summary

CJ Ltd is seeking an Assistant Manager to recruit, train, and lead a team of sales associates, delivering an extraordinary shopping experience for customers. You will coach staff, manage schedules, and help drive store performance in a dynamic jewelry environment.

The role emphasizes teamwork, strong communication, and a commitment to achieving sales targets while maintaining high standards of service and presentation.

Qualifications

• Previous management experience is an asset.
• Demonstrated sales excellence.
• Ability to lead and promote a positive work culture.
• Exceptional customer service and communication skills.
• Desire to build relationships and make connections with customers.
• Positivity, integrity, and professional appearance.
• Dedication to meet performance targets in a sales-driven environment.
• Flexibility to work all shifts as required, including evenings and weekends.

Responsibilities

• Coach, train, and develop a team of sales associates
• Understand and strive to exceed all company sales standards
• Set goals and motivate the team to achieve results
• Control and meet store sales quotas and budgets
• Manage schedule and ensure proper staffing levels
• Create extraordinary shopping experiences by providing professional sales and service to all customers
• Maintain and rearrange merchandise displays
• Handle minor in-store repairs and jewellery cleaning
• Participate in and facilitate our customized training programs
• Follow all security and loss prevention procedures

Skills

Sales leadership

Customer service

Team leadership

Communication skills

Relationship building

Professional appearance

Job description

Do you want to join us in helping Canadians celebrate life's most special moments?

A career at Charm Diamond Centres is about celebrating the special moments in life.

We are there along the way as our customers become engaged, celebrate anniversaries, birthdays, graduations, and many more of life's milestones. These moments inspire us to make meaningful connections by providing an extraordinary personal shopping experience for each and every customer. We are honoured to help our fellow Canadians celebrate life's most special moments and turn those moments into lasting memories.

We're looking for a dynamic and passionate Assistant Manager to join our team.

The ideal candidate must be passionate about developing and building great teams that deliver industry-leading customer service. A solid track record of successful sales and some retail management with a jewellery background would be considered an asset.

WHAT YOU'LL DO:

• Coach, train, and develop a team of sales associates
• Understand and strive to exceed all company sales standards
• Set goals and motivate the team to achieve results
• Control and meet store sales quotas and budgets
• Manage schedule and ensure proper staffing levels
• Create extraordinary shopping experiences by providing professional sales and service to all customers
• Maintain and rearrange merchandise displays
• Handle minor in-store repairs and jewellery cleaning
• Participate in and facilitate our customized training programs
• Follow all security and loss prevention procedures

WHAT YOU'LL BRING:

• Previous management experience is considered an asset
• Demonstrated sales excellence
• The ability to lead and work as part of a team and promote a positive work culture
• Exceptional customer service and communication skills
• A desire to build relationships and make connections with our customers
• Positivity, integrity, and a professional appearance
• The dedication to meet performance targets in a sales-driven environment
• Flexibility to work all shifts as required, including evenings and weekends

WHAT WE OFFER:

• A comprehensive employee training program
• Competitive compensation, including a base hourly wage plus guaranteed commissions
• Industry-leading incentives, prizes, and yearly bonus based on sales levels
• Flexible hours
• Group health and dental benefits
• Employee & Family Assistance Program (EFAP)
• Employee referral bonus and employee discount
• Opportunity for advancement within a national company

CJ Ltd is proudly Canadian, family-owned and operated, and a Platinum member of Canada's Best Managed Companies program. With over 85 stores across the country, we are an equal opportunity employer and encourage individuals from diverse backgrounds to apply. We employ individuals without regard to race, age, religion, disability, gender, or national origin. Accommodations are available upon request for all individuals with disabilities for the recruitment and selection process.