Assistant Manager -Broadway

ADP, Inc.; Garland (TX); On-site; USD 36,000 - 44,000; Full time

Job summary

Wingstop is seeking an Assistant Manager for the Broadway location in Garland, TX. This full-time leadership role will partner with the store manager to oversee planning, training, and daily operations to meet sales, cost, and guest-service goals.

The ideal candidate will have 2+ years of supervisory experience in food service or retail, strong leadership and communication skills, and the ability to work a flexible schedule including mornings, evenings, weekends, and holidays.

Qualifications

• Must be 18 years of age or older.
• Proficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly.
• Minimum of 2 plus years of previous food service, retail or restaurant supervisory experience.
• Proficiency in analyzing profit and loss statements and overall financial performance of restaurant.
• Demonstrated ability in recruiting and selecting team members.
• Knowledge of Labor Laws.
• Strong written and verbal communication skills.
• Initiative and assertiveness.
• Strong interpersonal skills and conflict resolution skills.
• Strong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engaged.
• Passionate about hospitality and serving the guest.
• Ability/flexibility to work 40 hours per week including mornings, evenings, weekends and/or holidays.
• Ability to problem solve.
• Ability to accept feedback and willingness to improve.
• Ability to set goals, create action plans, and implement those plans.
• Ability to measure performance, subjectively and objectively.

Responsibilities

• Oversee and coordinate with the store manager the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, cost, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.
• Provide strategic and tactical leadership for the restaurant in collaboration with the General Manager and Assistant General Manager.
• Maintain operations and drive results through people development, sales and profit growth.
• Hire, train and develop team members that share Wingstop’s mission to Serve the World Flavor.
• Convey Wingstop culture to crew and be a creative team player who is dedicated to hard work, fun, and brand success.
• Staff the restaurant timely and efficiently with carefully selected team.
• Ensure the restaurant environment is safe for both team members and guests; oversee onboarding process; implement or monitor development plans; finalize hires and separations with proper procedures.
• Create team member schedules to align staffing with sales volumes while considering payroll and overtime costs; own team performance; foster a respectful, rewarding culture.
• Audit all facets of operations, understand budget and cost trends, create business plans, conduct financial analyses; control cash, property, product and equipment; meet targets; drive metrics.
• Maintain operational standards and coordinate maintenance needs with Facilities; communicate across the organization from District Manager to all team members.
• Use company tools to coach and develop staff; ensure compliance with risk management and company standards.

Skills

Microsoft Office

Communication

Leadership

Interpersonal skills

Conflict resolution

Initiative

Assertiveness

Problem solving

Goal setting

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Manager -Broadway

Full Time Management Broadway, Garland, TX, US

3 days ago Requisition ID: 1173

Salary Range: $35,500.00 To $43,500.00 Annually

Job Descriptions

Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.

We are looking for excellent assistant manager candidates to oversee and coordinate with the store manager the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, cost, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.

Responsibilities

• Bilingual English/Spanish-Spanish/English is a BIG plus!
• The ideal leader hold the role as General Managers and Assistant General Managers provides strategic and tactical leadership for their restaurant
• This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth
• Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor
• Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand
• People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team
• Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; make all final hire and separation decisions for restaurant and ensure proper procedures are followed in regards to hiring, promotions and separations
• Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward
• Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics
• Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop’s company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant
• Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards

Qualifications

• Must be 18 years of age or older
• Proficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly
• Minimum of 2 plus years of previous food service, retail or restaurant supervisory experience
• Proficiency in analyzing profit and loss statements and overall financial performance of restaurant
• Demonstrated ability in recruiting and selecting team members
• Knowledge of Labor Laws
• Strong written and verbal communication skills
• Initiative and assertiveness
• Strong interpersonal skills and conflict resolution skills
• Strong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engaged
• Passionate about hospitality and serving the guest
• Ability/flexibility to work 40 hours per week including mornings, evenings, weekends and/or holidays
• Ability to problem solve
• Ability to accept feedback and willingness to improve
• Ability to set goals, create action plans, and implement those plans
• Ability to measure performance, subjectively and objectively