Assistant Manager - Brea Mall, Hollister

Abercrombie & Fitch Co.; Brea (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Volunteer day

Merchandise discount

Medical, dental, vision

Life and disability insurance

Employee assistance program

Parental leave

401(k) with company match

Training and development

Global team culture

Job summary

Abercrombie & Fitch Co. in California seeks an Assistant Manager to blend strategy, operations and people leadership in a fast-paced retail setting. You will drive sales through analysis and superior customer service while overseeing opening/closing routines, staffing, payroll, training and visual merchandising.

The role emphasizes coaching, brand knowledge and omnichannel execution, with a promote-from-within philosophy and growth into future leadership within the store organization.

Qualifications

• Bachelor’s degree or 1 year of supervisory experience in a customer-facing role.
• Strong customer focus and fashion awareness.
• Excellent communication and interpersonal skills.
• Ability to lead, coach and develop others in a fast-paced environment.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor and stockroom for service and operations.
• Schedule staffing and payroll management.
• Train non-management staff.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reports to inform decisions.
• Protect assets and conduct inventory control.
• Operate POS systems and fulfill Omni Channel orders.

Skills

Customer focus

Communication skills

Team leadership

Initiative

Multitasking

People development

Adaptability

Learning mindset

Education

Bachelor’s degree or supervisory experience (customer-facing)

Job description

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

What it Takes

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

What You’ll Get

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

The starting rate for this position is $23.00 per hour. (i.e., the recruiting pay range for this position is $23.00-$23.00 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

Join us as we team up around the globe and grow to a $5+ billion family of brands—powered by purpose and the belief that we are all leaders.

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.