Assistant Manager - Bilingual

National Vision, Inc.; Alvin (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off

Employee Eyewear Discount

Overtime pay

Job summary

National Vision, Inc. in Alvin, TX is seeking an Assistant Eyeglass Manager to lead the eyeglass department, supervise Opticians and sales staff, and ensure profitable store performance in line with company policies. You will coach teams, analyze financials, coordinate promotions, and uphold top customer service.

Bilingual English/Spanish required, with strong operations knowledge and leadership history. We offer competitive pay, solid benefits, and opportunities for internal growth within a

Qualifications

• Fluent in reading and speaking English and Spanish.
• Optical sales experience; supervising experience preferred.
• Ability to lead, coach and build associate relationships.
• Strong understanding of store operations and standards for success.
• Excellent written and verbal communication and organizational skills.
• Ability to analyze and interpret financial reports.

Responsibilities

• Monitor and achieve profit, sales and performance goals.
• Oversee eyeglass department for efficiency and policy compliance.
• Provide outstanding customer service and lead by example.
• Review remakes and ensure quality standards.
• Communicate with General Manager, District Manager, and Corporate Office; provide store reporting.
• Ensure promotions, advertising, and visual merchandising are in place.
• Supervise and motivate Opticians and CL Sales associates; oversee day-to-day functions.
• Assist with forecasting staffing needs, recruiting and retention.
• Motivate associates to exceed performance standards.

Skills

Bilingual English/Spanish

Store management

Optical sales experience

Leadership

Financial reporting

Staffing and scheduling

Customer service

Job description

A rewarding career where you can really make a difference, backed by competitive pay and benefits.

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.
• Convey a commitment to providing outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
• Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
• Motivate associates to exceed performance standards.

Preferred Qualifications

• Fluent in reading and speaking both English and Spanish.
• Optical sales experience. Supervising experience is preferred.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Strong organizational skills for planning work and continuously monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

Our Benefits Include:

• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Employee Eyewear Discount
• Overtime pay when applicable

Focus on Professional Growth and Career Fulfillment:

• Access to educational courses
• Emphasis on internal promotions and career advancement

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

By overseeing the daily operations of our stores, including personnel management and inventory control, our Assistant Eyeglass Managers keep customers coming back by providing a positive experience from start to finish - and keeping associates happy, too.

How would you like Sundays off? Yes, every Sunday we’re closed!