Assistant Manager at Office Depot/Max

Office Depot; Wyomissing (Berks County); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading office supplies provider is seeking an Assistant Store Manager for their Wyomissing location. The role involves assisting in daily operations, leading team performance, and enhancing customer experience. Candidates should have a high school diploma, 3 years of retail experience, and strong leadership skills. This position requires flexibility in scheduling and the ability to lift/move up to 50 pounds. Opportunities for candidate development and a commitment to equal employment are emphasized.

Qualifications

• Minimum 3 years experience in a retail store environment.
• 2 years experience in a supervisory role.
• Ability to handle multiple projects/tasks and meet deadlines.

Responsibilities

• Assist the Store Manager in day-to-day operations.
• Support in creating a sales culture and improving customer service.
• Ensure store compliance with laws, regulations, and company policies.

Skills

Leadership

Management

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Some college preferred

Job description

Celebrating 25 years as a leading global provider of office supplies and services, Office Depot provides business solutions to millions of customers around the globe. For the local corner store as well as Fortune 500 companies, Office Depot provides supplies and services to its customers through 1,678 worldwide retail stores, a dedicated sales force, top-rated catalogs and global e-commerce operations. Office Depot has annual sales of approximately $11.5 billion, and employs about 39,000 associates around the world. The Company provides more office supplies and services to more customers in more countries than any other company, and currently sells to customers directly or through affiliates in 61 countries.

Supporting the business world is a challenging job. True solutions require much more than pushing a button – which is why at Office Depot, we depend on each other. With a job here, you’ll experience a fast-paced culture of accountability and professionalism enriched with opportunities, respect, and a bit of fun. We’re a company that genuinely cares about our people’s success, which is why you’ll find all the tools to support your potential in a career at Office Depot. Learn more about a job with Office Depot today!

Job Description

Position is located at Office Depot, store #2364 in Wyomissing PA. The Assistant Store Manageris responsible for assisting the Store Manager in the day-to-day operations of the store. This position will lead and represent the store in the absence of the Store Manager. This position will develop associates for promotion and communicate clear expectations to store leadership team and associates in order to achieve company objectives consistently.

Position Responsibilities

1. Maintain personal knowledge of and embrace the corporate customer service, merchandising, and operating requirements.
2. Remain informed of corporate marketing and merchandising plans, expectations and timetable to ensure flawless execution in assigned store.
3. Support Store Manager in creating a sales culture that increases sales, fosters and develops a consultative selling environment and improves customer service.
4. Adhere to and enforce high levels of professionalism, work ethic, and work quality.
5. Represent the company and its efforts to support its communities.
6. Develop and cultivate strong working relationship with key business partners and leverage all internal resources to achieve company, territory, district, and store objectives.
7. Ensure that the store operates in full compliance with applicable laws, regulations and company policies including but not limited to talent management processes, pre-employment screening process, and associate file maintenance and compliance.
8. Perform cash pulls and make change orders and deposits in accordance with established policies.
9. Work with Store Manager in evaluating financial reports to develop strategies to consistently deliver results to the company’s specified standards for sales, wages, profit and loss, shrink and other key metrics.
10. Lead the hiring of skilled associates proficient in executing corporate strategies, support diversity and meet EEO requirements for the store.
11. Manage the new hire process from recruitment to on-boarding. Maintain all necessary new hire paperwork to company standards.
12. Facilitate the training of all store associates to meet company standards.
13. Support in the coaching of associates to delivery an outstanding and consistent customer experience in compliance with company strategies.
14. Assist in the execution of all performance management activities including but not limited to the semiannual and annual performance review process, coaching and disciplinary actions for store associates.
15. Complete all assigned tasks within specified timelines and company standards.
16. Create an environment that encourages and fosters the development of all store associates.
17. Live and promote OfficeMax Core Values, Brand Essence and Mission.
18. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary.

Qualifications

• High school diploma or equivalent; some college preferred
• Minimum of 3 years experience in a retail store environment; including cash handling experience and exposure to customer service, store level operations and product sales
• Minimum 2 years experience in a supervisory role, including recruitment and associate development
• Leadership, management, organizational and problem solving skills
• Ability to work a flexible schedule, including evenings and weekends as necessary
• Ability to handle multiple projects/tasks and meet deadlines
• Ability to use electronic communication devices during all working hours which includes wearing a headset or a device on or in the ear
• Ability to lift and/or move up to 50 pounds occasionally and 25 pounds regularly and climb ladders
• Ability to stand and move about for extended periods of time with only short rest breaks

Additional Information

All interested candidates must apply on our Careers Website at: http://officedepotmaxmerger.com/careers.shtml

Office Depot/Max is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation or any other characteristic protected by law.