Assistant Manager-ANN

Ann Taylor; Tulalip Bay (WA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks an Assistant Manager to enhance customer experiences and foster a positive store culture. This role offers a unique opportunity to lead a team, inspire associates, and create genuine connections with customers. You'll leverage technology to ensure seamless shopping experiences while driving operational excellence. With a commitment to employee development and a culture of giving back, this position is perfect for those looking to make a meaningful impact in a supportive environment. Join a dynamic team and help shape the future of retail!

Benefits

50% Merchandise Discount

Individual Development Support

Philanthropic Opportunities

Medical, Dental, Vision Insurance

401(k)

Paid Time Off

Incentive Bonus Program

Qualifications

• 1+ year of retail management experience preferred.
• Strong customer service mindset and technology proficiency.

Responsibilities

• Cultivate a customer-focused environment for exceptional experiences.
• Support the Store Manager in recruiting and developing talent.

Skills

Retail Management Experience

Customer Service Skills

Technology Proficiency

Business Acumen

Decision Making

Tools

Point-of-Sale System

Job description

About us

Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere—from the office to special occasions (and everywhere in between). Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?

About the role

As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.

The impact you can have

In this role, you'll have the opportunity to:

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.

• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.

• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.

• Create an inclusive store environment for associates where everyone feels welcome and engaged.

• Use technology to provide customers with a seamless omnichannel shopping experience.

• Support the Store Manager in recruiting, hiring, and developing talent.

• Use tools and reporting to drive operational excellence and financial discipline.

• Build productive relationships by listening, sharing ideas, and supporting the team.

You'll bring to the role

• 1+ year retail management experience (preferred)

• Brings a hospitality mindset when connecting with customers and associates

• Technology proficient and ability to operate a point-of-sale system

• Strong business acumen and ability to implement action plans to drive results

• Takes initiative in making thoughtful decisions.

Benefits

• Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands.

• Support for your individual development plus opportunity for growth within our family of brands.

• A culture of giving back – opportunities to support our philanthropic partners that benefit local communities.

• Medical, dental, vision insurance, and 401(k).

• Time off – paid time off and holidays.

• Incentive Bonus Program.

*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.

Location:

Store 1210-Seattle Premium-ANN-Tulalip, WA 98271

Position Type:

Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

Washington Pay Information: https://knitwellgroup.com/assets/WA-Posting-ANN.pdf