Assistant Manager-ANN

Ann Taylor Factory; Tulalip Bay (WA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to enhance customer experiences and foster a positive store culture. In this pivotal role, you will lead a team, inspire associates, and create an inclusive environment that prioritizes customer engagement. You will leverage technology to ensure a seamless shopping experience while supporting the Store Manager in talent development and operational excellence. Join a company that values empowerment and offers a supportive culture, along with generous benefits and opportunities for personal growth. This is your chance to make a meaningful impact in a vibrant retail setting.

Benefits

50% Merchandise Discount

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Holidays

Incentive Bonus Program

Qualifications

• 1+ year retail management experience preferred.
• Strong business acumen and ability to implement action plans.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Inspire and coach associates to create genuine customer connections.

Skills

Retail Management

Customer Service

Technology Proficiency

Business Acumen

Decision Making

Tools

Point-of-Sale System

Job description

About us

Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere—from the office to special occasions (and everywhere in between). Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?

About the role

As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.

The impact you can have

In this role, you'll have the opportunity to:

1. Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.

2. Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.

3. Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.

4. Create an inclusive store environment for associates where everyone feels welcome and engaged.

5. Use technology to provide customers with a seamless omnichannel shopping experience.

6. Support the Store Manager in recruiting, hiring, and developing talent.

7. Use tools and reporting to drive operational excellence and financial discipline.

8. Build productive relationships by listening, sharing ideas, and supporting the team.

You'll bring to the role

1. 1+ year retail management experience (preferred)

2. Brings a hospitality mindset when connecting with customers and associates

3. Technology proficient and ability to operate a point-of-sale system

4. Strong business acumen and ability to implement action plans to drive results

5. Takes initiative in making thoughtful decisions.

Benefits

1. Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands.

2. Support for your individual development plus opportunity for growth within our family of brands.

3. A culture of giving back – opportunities to support our philanthropic partners that benefit local communities.

4. Medical, dental, vision insurance, and 401(k).

5. Time off – paid time off and holidays.

6. Incentive Bonus Program.

*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.

Location:

Store 1210-Seattle Premium-ANN-Tulalip, WA 98271

Position Type:

Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

Washington Pay Information: https://knitwellgroup.com/assets/WA-Posting-ANN.pdf