Assistant Manager - Anderson - NOW HIRING

LaRosa's Pizzeria, Inc.; Cincinnati (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

LaRosa's Pizzeria, Inc. in Cincinnati, Ohio is looking for a team-oriented individual to supervise restaurant staff while ensuring friendly and efficient service. This role involves overseeing daily operations and directly managing team members to maintain exceptional service standards.

Ideal candidates will possess a high school diploma and at least a year of experience in the restaurant industry, with strong communication and leadership skills. A ServSafe certification is also required.

Qualifications

• Ability to perform each essential duty satisfactorily.
• Demonstrate high standards of behavior and teamwork.
• Become ServSafe certified.

Responsibilities

• Supervise restaurant staff and ensure efficient service.
• Handle guest concerns and feedback.
• Assist in profit and loss management.

Skills

Teamwork

Customer service

Communication

Mathematical skills

Leadership

Education

High school diploma or GED

Management, accounting, or finance classes

Job description

Job Summary

Ensures that guests receive friendly, efficient and courteous service while supervising all hourly restaurant staff.

Essential Duties and Responsibilities

• Performs the duties of the General Manager in his/her absence.
• Directly supervises 5 to 40 team members in the restaurant at any one time.
• Supervises hourly restaurant staff, ensuring guests receive prompt and courteous service.
• Schedules hourly staff to meet business level requirements.
• Monitors food preparation and presentations to comply with company standards.
• Participates in hiring and onboarding processes.
• Performs opening and closing administrative procedures, which may require driving a car.
• Assists profit and loss management by following cash control/security procedures, maintaining proper inventory levels, managing labor, reviewing financial reports and taking appropriate actions.
• May perform the functions of any hourly position in the absence or shortage of staff.
• Performs consistent and thorough documentation of procedures.
• Ensures that guest checks are handled accurately, efficiently, and in compliance with company policies.
• Addresses guest concerns, requests, injuries, or accidents following LaRosa's procedures.
• Provides constructive feedback to hourly team members to help them improve.
• Works with management to ensure that newly hired team members receive orientation training.
• Follows LEAN processes as defined for both their role and the pizzeria.
• Collaborates with team members throughout the location on a daily basis, including store management, front of the house, and back of the house staff.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Knowledge, Skills, and Abilities

• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Demonstrate high standards of behavior.
• Encourage strong teamwork.
• Write routine reports and correspondence.
• Verbally interact with management, team members, and guests.
• Speak effectively before groups of guests or team members.
• Apply basic mathematical skills.
• Make change and process different types of payment.
• Interpret a variety of instructions in written or oral form.
• Solve practical problems.
• Report to work in a neat, clean uniform.
• Willingness to work rotating shift schedules.
• Lift up to 25 lbs on a regular basis.
• Reach, bend, stoop, kneel, or crouch as needed.
• Stand for an extended period of time.
• Become ServSafe certified.

Education

• High school diploma or general education degree (GED).
• Additional college classes in management, accounting, and finance preferred.

Experience

• One year of restaurant experience.

Work Environment and Physical Requirements

• Exposure to wet, humid, hot, crowded, and loud conditions.
• Hazards include, but are not limited to, cuts, slipping, tripping, falls, and burns.
• Non‑slip shoes required at all times by all team members in the pizzerias.
• Must be at least 18 years old.