Assistant Manager and Educator

LE101 North Mississippi Medical Center, Inc; United States; On-site; USD 92,000 - 115,000; Full time

Job summary

North Mississippi Health Services is seeking an Assistant Nurse Manager (NMMC-Tupelo) to lead daily clinical operations on a nursing unit, supervise staff, and support educator roles. You will drive staffing, performance improvement projects, and adherence to regulatory standards to ensure high-quality patient care.

This role partners with nursing leadership to coordinate education, evaluations, and staff development, while maintaining patient-centered care and efficient unit operations in a

Qualifications

• Supervisory leadership in a nursing unit or hospital setting.
• Strong communication and team-building skills.
• Experience with performance improvement and regulatory compliance.
• Ability to coach staff and conduct evaluations.

Responsibilities

• Oversee daily clinical operations and staffing for a nursing unit.
• Serve as educator, mentor, and lead for nursing staff.
• Participate in performance evaluations and coaching.
• Collaborate with nursing leadership to ensure patient-centered care and regulatory readiness.

Skills

Action oriented

Customer focus

Communicates effectively

Optimizes work processes

Builds effective teams

Develops talent

Ensures accountability

Job description

We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

Department: 10806310 Four South Progressive Care Work Shift: Salary, with 40 hours a week.

Job Description: The Assistant Nurse Manager at North Mississippi Health Services (NMMC-Tupelo) plays a critical leadership role, overseeing daily clinical operations in the nursing unit and helps with educator role. They exhibit effective leadership skills, ensure high-quality patient care, and compliance with regulatory standards. Additionally, the role involves managing staffing levels, supporting staff development, implementing performance improvement projects, and maintaining positive customer relations in a dynamic healthcare environment. As a manager of people, this role is responsible for supervising a team and optimizing operations within a designated department or area, ensuring productivity and effective team management.

JOB FUNCTIONS Competencies for supervisors:

• Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Customer focus- Building strong customer relationships and delivering customer-centric solutions.
• Communicates effectively- Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Optimizes work processes- Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Builds effective teams- Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Develops talent - Developing people to meet both their career goals and the organization’s goals.
• Ensures accountability- Holding self and others accountable to meet commitments.

Staff Development and Management:

• Coordinate and Oversees the daily clinical operations for a nursing unit. Ensures that staffing levels and coverage are adequate to meet patient care and regulatory requirements.
• Serves as educator, trainer, mentor and lead for nursing staff.
• Responsible for assisting Nurse Manager with performance evaluations and maintains systems to provide regular feedback and evaluation for employees; i.e. 90-day performance evaluations, mid-year coaching sessions/evaluations, and year-end performance evaluations.
• Works closely with nursing leadership and ancillary departments to maintain a positive patient and family-centered care environment within NMHS and its affiliates.
• Works alongside clinical nurse educator to coordinate, schedule, and assist in educational classes and other training needs related to staff development.
• 24-Hour accountability for supervising and evaluating work performance in terms of patient care, unit relations, and efficiency of service; making decisions that require expert clinical judgment.
• Accountable for monitoring clinical practice, expense control, DNV readiness and facilities professional appearance.
• Oversees and approves inventory management, supply orders in accordance with system policy and procedures within limits of authority.
• Coordinates and promotes staff development, quality services and mandatory in-services.

Performance Improvement:

• Assist clinical nurse educator in performing chart audits and meet with employees individually to coach for improvement and continuously monitor staff.
• Assist in assessment, planning, implementation, monitoring, evaluation, and reporting of performance improvement projects.

Resource Asset:

• Acts as a liaison between staff and other disciplines to assist in problem solving and transferring information to improve patient care. Acts as a clinical resource for staff in assigned areas.

Communication:

• Creates and maintains good rapport within Nursing Services, ancillary departments, affiliates and other health services. Maintains communication with multi-disciplinary team members to provide holistic care to patient. Maintains availability to staff even after typical work hours and is available as needed 24 hours/day.

Records:

• Maintains and reviews educational records of assigned floor employees; to include orientation competency, initial competencies, annual review, and certifications.

Customer Relations/Satisfaction:

• Supports customer service standards of excellence, resolves customer issues and concerns with support from Nurse Manger, Director.

Self-Development:

• Must be able to perform specific competencies based on the specific patient care needs for designated nursing unit population.

Regulatory Knowledge:

• Complies with regulatory and accrediting agency requirements.
• Promotes constant survey-readiness through interdisciplinary rounding and participation in accreditation surveys.
• Responsible for compliance with DNV standards and all other regulatory agency requirements including OSHA, etc.

Staffing:

• Monitors patient volumes and flexes staffing according to the unit’s staffing matrix by maintaining a departmental spreadsheet to ensure appropriate utilization of nursing staff resources.
• Develop and maintain a unit schedule that assures adequate staffing for patient volumes which promotes safe and effective patient care.
• Works in conjunction with nurse manager to ensure appropriate staffing coverage is in place while also following budgetary guidelines to decrease overtime and increase productivity.

Clinical Practice:

• Assures that nursing and ancillary staff practice within their individual scopes of practice.
• Assist the nurse manager and clinical nurse educator in implementing and conducting regular meetings with staff to ensure full understanding and compliance for all NMHS policies and procedures.
• Organizes services and systems necessary for the multidisciplinary approach throughout the continuum of care.
• Evaluates the care and treatment(s) provided to the patient; performs timely reassessment and documentation.

Knowledge Skills and Abilities

• Knowledge of general nursing principles and NMHS practices and policies.
• Ability to work with computers
• Extensive verbal, written, and oral communication skills
• Strong organizational detail and interpersonal skills.
• Supervises and evaluates work performance.
• Completes patient care requirements by scheduling and assigning nursing staff and following up on work results.
• Maintains nursing staff job results by assisting the nurse manager with coaching, counseling, and disciplining employees as indicated; planning, monitoring, and appraising job results.
• Resolves patient needs by utilizing multidisciplinary team strategies, including but not limited to, daily care planning huddles at the unit level.
• Maintains a cooperative relationship among healthcare teams by communicating information, responding to requests, building rapport, and participating in team problem solving methods.
• Contributes to team effort by communication results and identifying opportunities for improvement.
• Serves as a liaison between staff and other ancillary departments in the facility.
• Must assist with maintaining department requirements for continuing education and any specific unit requirements to provide care for adult, and geriatric patients.
• Readily available as a clinical resource to clinical staff on a consistent basis, ancillary departments, affiliates, and other health services.
• Demonstrates effective communication skills within a group and individually.
• Demonstrates effective interpersonal skills to customers/co-workers, and in all aspects of patient care and job performance.
• Demonstrates ability to work effectively with men and women of diverse races, ethnicities, ages, and sexual orientation in a multicultural environment.
• Participates in routine contact with physicians, ancillary personnel, other nursing personnel, patients, families, and visitors.
• Displays passion and optimism, inspire respect and trust, and provide inspiration to peers and subordinates.
• Approaches others in a tactful manner and treats others with respect and consideration.
• Follows through on commitments, accepts responsibility for personal actions, and adapts well to change.
• Promotes and supports a collaborative team approach in providing family and patient-centered care for all customers.
• Demonstrates ability to handle difficult situations involving patients, physicians, and others in a professional manner.

Physical Demands

• Standing. Constantly
• Walking. Constantly
• Sitting. Occasionally
• Lifting/Carrying. Frequently 50 lbs
• Pushing/Pulling. Frequently
• Climbing. Occasionally
• Balancing. Occasionally
• Stooping/Kneeling/Bending. Occasionally
• Reaching/Over Head Work. Occasionally
• Grasping. Frequently
• Speaking. Constantly
• Hearing. Constantly
• Repetitive Motions. Constantly
• Eye/Hand/Foot Coordination. Frequently

Salary Range: $91,707.20-$114,639.20

Education: Associate’s Degree | Nursing | Required Bachelor’s Degree | Nursing | Not Required Master’s Degree | Nursing | Not Required

Certifications: Registered Nurse (MS) - MS Board of Nursing

North Mississippi Health Services is a large rural health care system with state-of-the-art facilities in Mississippi and Alabama. We have career opportunities ranging from inpatient hospital care to 70+ rural health and specialty clinics, a variety of outpatient, women’s and behavioral health services and many additional support services. Our team of over 7,000 works together every day toward our shared mission – to continuously improve the health of the people of our region.