Assistant Manager - Advanced Practice Provider - Bass Center

Stanford Children's Health | Lucile Packard Children's Hospital Stanford; Palo Alto, Northern (CA, KY); Hybrid; USD 149,000 - 183,000; Full time

Job summary

Stanford Children’s Health | Lucile Packard Children’s Hospital Stanford seeks an Assistant Manager for Advanced Practice Providers. The role oversees APP staffing, scheduling, payroll, and administrative operations across service lines, ensuring compliance with policies and standards.

The position requires a Master’s or Doctorate in Nursing or related field and at least 3 years of APP/PA experience, with CA licensure.

Qualifications

• Master's or Doctorate in Nursing or related field.
• Three (3) years of work experience as an Advanced Practice Nurse or Physician Assistant.
• Licensure/certification as specified (e.g., NP/PA/CNM).

Responsibilities

• Oversees APP schedules and payroll for direct reports.
• Coaches, mentors, and disciplines staff APPs to achieve goals.
• Manages administrative operations for APPs in designated service lines.
• Implements quality and process improvement programs.
• Participates in hospital-wide APP initiatives and committees.

Skills

Leadership

Communication

Management

Education

Master's or Doctorate in Nursing or related field

Job description

Category: Nurse Management

Job Type: Full time

Shift: Day - 08 Hour

Location: Palo Alto, CA

Req: P146173-3220

Employee Group: Exempt

Benefits Eligible: Yes

Remote Eligible: No

Department: Administration APP

Scheduled Weekly Hours: 40

At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job ID: P146173-3220

This role is APP Assistant Manager to support the Bass Center APPs. Mandatory experience in Oncology, Stem Cell Transplant or Hematology as an Advanced Practice Provider is needed in addition to the criteria below.

JOB SUMMARY

This paragraph summarizes the general nature, level and purpose of the job.

The Assistant Manager - Advanced Practice Provider (AMAPP) directly manages functional areas, supervises staff to ensure accountability, and performs administrative operations for Advanced Practice Providers (APPs) (Nurse Practitioners, Physician Assistants, and Certified Nurse Midwives) in specialty areas at Stanford Children's Health. Participates in leadership initiatives for the Center for Advanced Practice by integrating standards, priorities, and organizational objectives, and performance outcomes. Ensures direct reports comply with organizational, local, state, and federal requirements. Practices in clinical specialty and functions according to the Nurse Practitioner, Physician Assistant, or Certified Nurse Midwife Job Descriptions.

ESSENTIAL FUNCTIONS

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

• Partners with clinical and administrative leadership to support the clinical, operational, and administrative initiatives of the service, medical director, and management team.
• Collaborates with Manager - Advanced Practice Provider, Advanced Practice leadership, the service line medical director, service line clinical management team, and the APPs regarding clinical, operational, and administrative initiatives.
• Creates and implements quality improvement and process improvement programs and initiatives in designated service lines.
• Develops and integrates orientation plans that ensure APPs new to a service line are properly on-boarded to procedures and practices and have a full understanding of the scope of work and expectations.
• Provides administrator on-call coverage as needed for multiple service lines by ensuring areas are staffed appropriately and addressing any staffing shortages.
• Oversees final APP schedules and addresses any scheduling issues with service line management and APP.
• Manages time keeping and payroll for direct reports.
• Evaluates productivity measures by analyzing visit volumes, gaps, and investigating and implementing solutions from findings.
• Conducts performance evaluations; as well as coaches, mentors, and disciplines staff APPs. Monitors work performed by direct reports in order to meet agreed-upon goals, objectives, and target dates.
• Implements compliance standards and contributes to Medical Staff Office initiatives, policies, and procedures.
• Standardizes practice models that ensure clinicians are practicing to the fullest extent of their scope of practice.
• Evaluates funding, billing, and reimbursement models and troubleshoots and with hospital operations to ensure models are maximized for revenue and cost saving initiatives.
• Investigates and responds to patient/family complaints about care related to the APP. When necessary, takes corrective action.
• Creates and establishes orientation learning plans and training guidelines for new staff NP/PAs. Provides education to staff NP/PAs.
• Serves as an APP representative in hospital-wide committees or serves as liaison to APP committees.
• Participates in regional and national discussions that affect NP/PA practice.
• Participates in the legislative and health policy issues affecting advanced practice.
• Manages assigned staff and functions by assigning work, developing work procedures consistent with hospital policy, local, state, and national guidelines. Monitors work performed by direct reports in order to meet agreed-upon goals, objectives, and target dates.
• Interviews and hires staff members as well as implementing orientation, training and ongoing staff development; coaches, develops and corrects action of personnel as appropriate; performs ongoing and annual evaluation of employee performance.
• Performs clinical practice duties.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Master's or Doctorate Degree in Nursing or other healthcare-related field from an accredited university.

Experience: Three (3) years of work experience as an Advanced Practice Nurse or Physician Assistant.

• Nurse Practitioner by California Board of Registered Nursing
• or
• Physician Assistant by California Physician Assistant Board
• or
• AMCB Certified Nurse-Midwife by American Midwifery Certification Board

KNOWLEDGE

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification.

• Ability to function both independently and in collaboration with other health care professionals.
• Knowledge of Management principles and practices such as, but not limited to, employee hiring, evaluation, counseling; and employee recognition and rewards.
• Ability to perform practice evaluation and process improvement.
• Knowledge of national professional organizational and regulatory agency initiatives.
• Knowledge of standards of care and practice of APP roles.
• Ability to communicate effectively in individual 1-on-1 sessions.
• Ability to recognize/reward or counsel staff.
• Skilled in written and verbal communication.
• Ability to contribute positively, proactively, and adeptly in institution-wide and Center of Advanced Practice initiatives.

PHYSICAL REQUIREMENTS

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Pay Range

Compensation is based on the level and requirements of the role.
Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.
Typically, new team members join at the minimum to mid salary range.
Minimum to Midpoint Range (Hourly): $108.50 to $132.92

Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.