Assistant Manager - 5668

Socket.dev; Hillsboro (OR); On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Medical/Vision/Prescription Insurance

Dental Insurance

Medical/Dependent Care FSA

Life/AD&D Insurance

Employer-matched 401-K

Vacation Time

Sick Time

Job summary

Guardian Real Estate Services is seeking a Full-Time Assistant Manager for Gateway Commons in Hillsboro, OR, a 138-unit LIHTC/HOME community. The role supports the Community Manager in daily property operations, resident paperwork, reporting, and vendor coordination.

Ideal candidates have at least 1 year in property management, strong organizational and math skills, and proficiency in English; Spanish is preferred.

Qualifications

• High school diploma or GED.
• At least 1 year of property management experience.
• Excellent attention to detail and organizational skills.
• Strong mathematical skills.
• Strong customer service skills.
• Ability to speak, read and write in English.
• Ability to communicate effectively and in a timely manner.
• Ability to speak Spanish, preferred.
• Ability to complete training requirements within deadlines.

Responsibilities

• Represent Guardian in a positive and professional manner.
• Support Community Manager to meet property management obligations.
• Ensure compliance with local, state, and federal laws.
• Coordinate revenues and accounts receivable per lease obligations.
• Complete resident income certifications and recertifications.
• Administer leasing activities and manage wait lists.
• Coordinate repairs and coordinate with vendors.
• Maintain confidentiality of resident and property information.
• Record time worked and follow timekeeping guidelines daily.

Skills

Customer service

Attention to detail

Organization

Communication

Spanish (preferred)

Education

High school diploma or GED

Tools

Yardi Voyager

Job description

Guardianhas an opportunity for a Full-Time Assistant Manager to join our team atGateway Commons! Gateway Commons is a 138-unit LIHTC/HOME apartment community in Hillsboro, OR.

The Assistant Manager will assist the Community Manager with day-to-day operation of the property, administration of resident paperwork, completion of property accounting, reports, and work orders. As well as to support Community Manager in enforcing Guardian Management policies and procedures, and to always adhere to Fair Housing and Landlord Tenant Laws. An Assistant Manager is responsible for coordinating with other property staff and vendors to provide outstanding customer service to the residents, maintaining excellent curb appeal, providing well-timed and proactive property maintenance, safeguarding the good financial health and stability of the property, confirming timely compliance with all government and property program requirements, and completing all required paperwork and reports on time.

For this position, we are seeking a dynamic self-starter who enjoys working with others and excels in a fast-paced office environment. The ideal candidate will be highly organized, professional and communicative.This position requires general knowledge of all affordable property management duties and operations. Experience with LIHTC requirements and paperwork, preferred. Ability to speak Spanish, preferred.

Schedule:40 hours per week; Tuesday-Saturday, 8:00 AM - 5:00 PM.

Compensation:$23.00 - $25.00 / hour DOE + bonus potential!

Benefits:Medical/Vision/Prescription Insurance, Dental Insurance, Medical/Dependent Care FSA, Life/AD&D Insurance, Employer-matched 401-K, 10 days of Vacation Time per year, 1 hour of Sick Time for every 30 hours worked, 11 Paid Holidays + 1 Birthday Holiday + 1 Flex Holiday, Employee Assistance Program

Guardian provides a culture in which employees are encouraged to learn new skills and develop their existing strengths. Upward mobility is a reality here! We provide ample training and opportunity for anyone who desires to take their property management career to the next level! Interested in growing along with one of the leading property management companies in the Northwest? This could be the perfect opportunity for you!

Qualification Requirements:

The requirements listed below are representative, but not exclusive of the knowledge, skill and/or ability required.

1. High school diploma or GED.
2. At least one (1) year of experience working in property management or a similar field.
3. Excellent attention to detail and organizational skills.
4. Strong mathematical skills.
5. Strong customer service skills.
6. Possess strong technology, internet and general computer use skills and willingness to learn new programs as needed.
7. Ability to speak, read and write in English.
8. Ability to communicate effectively and in a timely manner, both verbally and in writing.
9. Ability to speak Spanish, preferred.
10. Ability to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

1. Always represent Guardian in a positive and professional manner.
2. Support Community Manager’s efforts to assure that the company’s efforts fully meet and exceed property management obligations.
3. Work in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc.).
4. Coordinate collection and documentation of all revenues following lease obligations of tenants and Guardian’s policies on accounts receivable.
5. Ensure that your work follows the affordable program requirements applicable to the property.
6. Complete resident income certifications and recertifications in a timely and accurate manner to maintain compliance with program funding and regulatory agency requirements.
7. Complete move-in/move-out paperwork with residents.
8. Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable.
9. Under the direction of the Community Manager, coordinate and administer the day-to-day leasing activities such as touring potential residents, completing guest cards, maintaining and updating the property’s wait list, following-up with applicants, reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, and updating property traffic information in reports and property management databases.
10. Identify leasing prospects and occasionally respond to routine leasing inquiries.
11. Purchase goods/services/supplies as directed by the Community Manager and input invoices for into the property management system (Yardi Voyager).
12. Work with Community Manager and Maintenance staff to coordinate requests for repairs and maintenance, regularly inspect property and vacant apartments and coordinate the work and schedules of property vendors.
13. Follow confidentiality guidelines for all resident, property, owner, and Guardian information at all times.
14. Accurately record time worked, adhere to time keeping guidelines daily.
15. Liaison with corporate departments to provide a team approach to the management of the property.
16. Establish and maintain collaborative working relationships between departments and with coworkers.
17. Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
18. Other duties as assigned by the Community Manager or Regional Property Manager.

Guardian – Company Description

Founded in 1971, Guardian Real Estate Services has evolved into a leading west coast management, development and investment firm. The company offers a diversified real estate service platform that includes property management and asset management; investments, development, acquisition and advisory services. With 400 highly qualified real estate professionals, the company’s vertically integrated business model is sought by both private and institutional investors. Guardian’s management portfolio includes over 149 properties located in five states and comprised of 14,600 multifamily units. The company holds ownership interests in 27% of the portfolio. Approximately 75% of the portfolio participates in at least one government-assisted housing program with the balance being conventionally financed, market-rate housing. As a distinguished leader in the multifamily housing arena, Guardian maintains a commitment to environmentally sustainable business practices.

Guardian Real Estate Services is experienced in all types of multifamily housing, including market-rate, LIHTC, HUD, Rural Development and Bond financed properties. The company also has a subspecialty in Senior Housing with portfolio properties – including Independent and Congregate care housing.

The Guardian Experience – Our People

Property Management is our strength. People have always been our passion. We are proud to have been recognized through employee surveys as a Top Workplace employer in 2022 and 2023. Our team is, and has always been, actively engaged in superior real estate management and enhancing the communities in which we live and work. The company is also an active contributor to a variety of housing and education causes, and in 2023, Guardian was named the Top Philanthropic organization for medium-size companies in its headquarters region. In this economy, companies come and go. As a third-generation, family owned firm, Guardian’s growth and stability has evolved the company into a leading Pacific Northwest real estate management and investment firm.

Guardian Offers

In addition to competitive salaries, 401(k), Vacation, Sick Time, and paid Holidays, we offer a culture in which individuals work and participate in collaborative team environments and are encouraged to continue to grow both professionally and personally.

AAP/EEO Statement

This institution is an equal opportunity provider and employer. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call [phone] to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, or by fax at [phone].