Assistant Manager #4409

FiveStar; Pampa (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

FiveStar is seeking an Assistant Manager to partner with the General Manager in overseeing daily store operations, including customer service, accounting, marketing, human resources, and food service. You will help manage the store team, train staff, merchandise, and maintain inventory levels to meet company standards.

The role requires at least 1 year of retail management experience or equivalent education, a high school diploma or GED, and a valid driver’s license.

Qualifications

• Requires 1+ years of retail management experience or equivalent education.
• Professional appearance and positive attitude. Requisite basic computer skills.

Responsibilities

• Assist in managing store operations and partner with General Manager.
• Provide customers with service per company policies and procedures.
• Train store team and educate staff on policies and communications.
• Assist in addressing store issues for long-term problem resolution.
• Assist with merchandising, inventory levels, pricing, and promotional signage.
• Promote FiveStar service standards and ensure customer needs are met.
• Assist in overseeing food operation, food quality, signage, and promotions.
• Assist in ensuring inventory control, equipment condition, staffing within labor budget, and safety guidelines.
• Responsible for store operations in the absence of the General Manager.
• Learn and understand P&L statements.

Skills

Customer service

Retail management

Food service

Training

Education

High School Diploma

GED

Job description

General Summary

The Assistant Manager partners with the General Manager to assist in managing the overall operations of the store, including but not limited to accounting, marketing, customer service, human resources, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures.

Essential Job Duties

• Proficient in customer service, management, and food service responsibilities and is hands on in daily operations.
• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Assists General Manager in addressing store issues to assure effective and long-term problem resolution.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Assists in ensuring inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place.
• Assists in oversight of food operation, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines.
• Responsible for store operations in the absence of the General Manager.
• Learns and understands P&L statements.

Minimum Qualifications

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Valid driver’s license.
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

Learns and understands P&L statements.

Minimum Qualifications

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Valid driver’s license.
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

FiveStar is an Equal Opportunity Employer.