Assistant Manager 406

WhiteWater Express Car Wash; Round Rock (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Compensation

Comprehensive Health Benefits

Paid Time Off

Retirement Plan with Company Match

Company-Paid Life Insurance

Paths to Advancement

Free Weekly Car Washes

Job summary

A leading car wash company in Round Rock, Texas, is seeking an experienced Assistant Manager to oversee daily operations and enhance performance. Responsibilities include team leadership, customer service, and operational efficiency. Ideal candidates have proven leadership skills, a passion for customer satisfaction, and flexibility to work in various weather conditions. This role offers competitive compensation and benefits, along with opportunities for professional development.

Qualifications

• Proven leadership with a passion for exceptional customer service.
• 1-3 years of leadership experience overseeing 3-10 direct reports.
• Flexibility to work evenings and weekends, and ability to thrive outdoors.
• Strong collaboration with Facility and IT Technicians to address priorities and repairs.

Responsibilities

• Oversee daily operations to ensure performance and efficiency.
• Foster a team-oriented environment and develop team leadership.
• Monitor equipment and maintain store standards.
• Educate customers on services, memberships, and packages.

Skills

Leadership in staff development

Customer service

Communication

Attention to detail

Safety awareness

Scheduling

Job description

Overview

The Assistant Manager 406 role at WhiteWater Express Car Wash is responsible for overseeing and managing the daily operations of the store to ensure its overall performance and operational efficiency. This includes planning, organizing, and executing store goals.

Responsibilities

• Lead by example, fostering a team-oriented environment where every employee is empowered to lead.
• Cultivate a positive, customer-focused workplace culture through team development and leadership growth.
• Address and resolve customer and employee concerns, including incident reporting.
• Monitor and adjust equipment, wash package functions, and tunnel efficiency.
• Ensure completion of all scheduled maintenance tasks, store cleanliness, and compliance with site standards.
• Enforce safety protocols and ensure completion of all required safety training.
• Educate customers on wash products, packages, wash books, and membership plans.
• Assist customers with membership account updates and issues.
• Work with the General Manager to drive sales growth and maximize profitability.
• Ensure team members complete sales training and consistently apply sales strategies.
• Assist in promoting fleet and multi-car programs to local businesses.
• Utilize structured interview guides to assess and recruit potential hires and support the hiring and onboarding process.
• Communicate with facility and IT technicians regarding maintenance and repair needs.
• Participate in weekly facility and IT calls and workshops.
• Learn to identify and troubleshoot hardware issues with pay stations and other equipment.

Qualifications

• Proven leadership in staff development and a passion for exceptional customer service.
• Leadership experience overseeing 3-10 direct reports for 1-3 years.
• Ability to thrive outdoors in all weather, with flexibility for evenings and weekends.
• Successful completion of a background check.
• Ability to collaborate and communicate effectively with Facility and IT Technicians to identify priorities and perform repairs or complete projects.
• Ability to work long periods during busy hours as needed.
• Attention to detail, essential to ensure high-quality service and safety.
• Must have safety awareness and handle chemicals per safety guidelines.

Benefits

• Competitive Compensation in Base and Bonus Potential.
• Comprehensive Health Benefits (Medical, Dental & Vision).
• Paid Time Off in addition to Company Paid Holidays.
• 1(k) Retirement Plan with Company Match.
• Company-Paid Life Insurance.
• Paths to Advancement.
• Free Weekly Car Washes.

Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales, General Business, and Education

Industries

• Wireless Services, Telecommunications, and Communications Equipment Manufacturing