Assistant Manager #1927

Fivestar; Bowling Green (KY); On-site; USD 42,000 - 48,000; Full time

Job summary

FiveStar in Bowling Green, KY is seeking an Assistant Manager to support the General Manager in daily store operations, accounting, marketing, customer service, and human resources.

You will lead the store team, ensure strong service, manage inventory, pricing, signage, and safety guidelines, and step in for the GM as needed. Candidates should be 18+, with retail management experience and a professional, team‑oriented attitude.

Qualifications

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Valid driver’s license.
• Must be at least 18.
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Responsibilities

• Assist in managing store operations with General Manager.
• Partner with FiveStar team to provide customers with service according to policies.
• Train store team in a timely and thorough manner.
• Educate store team on policies and communications.
• Assist General Manager in addressing store issues and problem resolution.
• Merchandising and ensuring adequate inventory levels, pricing, signage, and out of stocks.
• Promote the FiveStar treatment and customer-focused service.
• Oversee inventory control, equipment condition, staffing, labor budget, and safety guidelines.
• Oversee food operation, evaluate food service areas, and ensure food quality and promotions.
• Assist in store operations when the General Manager is absent.
• Learn and understand P&L statements.

Skills

Retail management

Customer service

Food service

Team leadership

Attendance

Education

High School Diploma or GED

1+ years of retail management experience

Tools

Basic Computer Skills

Job description

FiveStar #1927
5841 Southwest Parkway
Bowling Green, KY 42101, USA

Description

General Summary: The Assistant Manager partners with the General Manager to assist in managing the overall operations of the store, including but not limited to accounting, marketing, customer service, human resources, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures.

• Proficient in customer service, management, and food service responsibilities and is hands on in daily operations.
• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Assists General Manager in addressing store issues to assure effective and long-term problem resolution.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Assists in ensuring inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place.
• Assists in oversight of food operation, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines.
• Responsible for store operations in the absence of the General Manager.
• Learns and understands P&L statements.

Minimum Qualifications

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Valid driver’s license.
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

Minimum Qualifications

• Learns and understands P&L statements.
• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Must be at least 18
• Professional appearance and a positive attitude.Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.