Assistant Manager 155

Rhodes101; Jackson (MO); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Rhodes101 is seeking a results‑oriented leader to manage daily store operations and develop a high‑performing team. You will drive guest service excellence, uphold core values, and partner with the general manager to hit sales and profit goals.

A strong focus on coaching, merchandising, and process discipline is essential. Ideal candidates will have at least a high school diploma or GED and a minimum of one year in retail or restaurant roles, with food safety certification.

Qualifications

• High school diploma or GED required.
• 1 year retail or restaurant experience preferred.
• Must complete training program and be food safety certified.
• Knowledge of Rhodes 101 core values and guest service standards preferred.

Responsibilities

• Mission Statement and Core Values understood and applied.
• Guest focus: greet, acknowledge guests and maintain service standards.
• Assist GM in achieving budgeted sales and gross profit.
• Help control shrink, expenses and payroll.
• Ensure stock levels, merchandising and assortments are in place.
• Review store trends and adjust goals to maximize performance.
• Ensure compliance with policies and proper cashier reports and payroll paperwork.
• Perform performance reviews and assist in recruiting employees.
• Train and develop Customer Service staff; oversee training.
• Keep store clean, orderly and aligned with Rhodes 101 standards.
• Accept additional duties as assigned.

Skills

Leadership

People Development

Customer Service

Communication

Problem Solving

Teamwork

Education

High school diploma or GED

Job description

You have a passion for leading and developing people to be the best versions of themselves.

You have a passion to make customers smile and make them feel as if they are the center of your attention every time they visit.

You have knowledge and skills in leadership, ethical conduct, and performance management.

You think on your feet. You like learning new things and are able to do things simultaneously. When things change, you know how to roll with the punches.

You have the passion and the ability to utilize the following skills: active listening, verbal and written communication, active learning, complex problem solving, critical thinking and troubleshooting.

You love to work as an integral part of a team to achieve financial goals.

You love to give constructive feedback as well as receive it.

Things you will be responsible for:

1. Mission Statement: Knowledge of and use of Mission Statement and Core Values

2. Guest Focus: Ensure that each guest receives outstanding guest service by providing a guest friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service

3. Profitable Sales: Assist general manager in offering suggestions on how to achieve the budgeted sales and maintain budgeted gross profit

4. Financials: Assist in controlling shrink, expenses and payroll

5. In-stocks: Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations; signing, and assortment; ensure sales items are adequately stocked within assigned store

6. Goals and Objectives: Review store trends and recommend changes for maximizing goals and objectives.

7. Policies and Procedures: Ensure compliance with all policies and procedures, and accurate completion of paperwork associated with cashier reports, payroll, and other miscellaneous items

8. Performance Review: Continually evaluate and communicate performance issues to the general manager, and actively recruit employees

9. Talent Management: Train and develop Customer service employees; direct and monitor training and development for employees.

10. Cleanliness: Ensure store is clean neat and meeting the expectations of Rhodes 101.

11. Extra Stuff: – Like everyone else, we must include additional duties as assigned.

To land this awesome opportunity you must have high school diploma or GED. 1 year retail and or restaurant experience preferred. In addition, we just ask that you complete our training program and be food safety certified.

Please read below the important things that are typical in this work environment.

Physical Demands:

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Travel:

Very minimal travel, with the occasional trip to support other stores and attending required meetings

EEO Statement:

PAJCO, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PAJCO, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. PAJCO, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference and the ability of PAJCO, Inc employees to perform their job duties may result in discipline up to and including discharge.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.