Assistant Manager #1431

Petro Services; Cullowhee (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Insurance

Paid Vacation & Holidays

401(k) Retirement Savings with Company Match

Tuition Reimbursement Program

Career Growth Opportunities

Job summary

Petro Services in Cullowhee, North Carolina, seeks a full-time Assistant Store Manager to support the Store Manager and manage daily operations. Responsibilities include customer service, supervising staff, and overseeing inventory controls while ensuring the store operates smoothly around the clock.

The ideal candidate will have previous leadership experience in a customer service environment, be at least 18 years old, and possess a valid driver's license. This position requires excellent communication skills and the ability to thrive in a dynamic retail environment.

Qualifications

• Must be 18 years of age or older.
• Valid driver's license & reliable transportation are required.
• Previous leadership experience in a customer service environment is essential.
• Excellent communication skills in English are necessary.

Responsibilities

• Perform all functions of the Store Manager in their absence.
• Supervise and assist store associates in daily operations.
• Provide excellent customer service and resolve guest concerns.
• Monitor inventory and ensure compliance with health & safety procedures.

Skills

Customer service

Leadership

Inventory management

Communication

Education

High school diploma or equivalent

Tools

Inventory management software

Microsoft Office

Job description

• Medical, Dental, Vision, and Life Insurance
• Paid Vacation & Holidays
• Paid Sick Leave & Short-Term Disability
• Bonus Incentives
• 401(k) Retirement Savings with Company Match
• Tuition Reimbursement Program
• Career Growth Opportunities, including Store Manager

About Us

Petro Services, Inc. operates Mountain Energy convenience stores throughout Western North Carolina.

Categories

Cashier, Customer Service, Inventory Control, Personnel Management

Overview

The Assistant Store Manager works closely with the Store Manager to run a convenience store and retail fuel site. Most stores are open 24/7 and management personnel must be available to work a flexible schedule including nights, weekends and holidays. This is a full-time position.

Essential Job Functions

• Perform all functions of the Store Manager in his/her absence
• Greet guests and process customer transactions
• Prepare and maintain foodservice and beverage offerings
• Supervise and assist store associates in daily operations
• Provide excellent customer service and quickly resolve guest concerns, including credit card issues and equipment malfunctions
• Assist in recruiting, hiring, and training store personnel
• Create and submit daily store reports, monitor P&Ls
• Assist with personnel documentation, such as coaching and counseling
• Oversee cash handling and verify accounting accuracy
• Control merchandise and fuel inventories, including monitoring tank gauge systems
• Travel independently to neighboring locations to collect fuel survey data
• Assist with ordering, inventory, and merchandise audits
• Address employee grievances and disputes
• Maintain site appearance standards, including stocking product, cleaning, and maintenance tasks
• Implement and maintain health & safety procedures
• Ensure compliance with all laws, regulations, and company policies

Basic Qualifications & Physical Requirements

• 18+ years of age
• Valid driver’s license & reliable transportation
• High school diploma or equivalent
• Authorized to work in the United States
• Previous leadership experience in a customer service environment
• Familiarity with inventory management software
• Outgoing and friendly demeanor
• Excellent communication in English (hear, speak, read, and write)
• Able to safely lift 55 lbs. and carry short distances
• Able to stand and walk for 8+ consecutive hours
• Climb a step ladder, reach with arms above head, grasp with hands, bend, and crouch
• Use hands bilaterally & unilaterally
• Able to withstand extreme temperatures for brief periods, such as when stocking freezers or performing outdoor maintenance
• Accurately select options from a touch screen monitor
• Accurately count US currency and make change
• Basic computer knowledge including email and Microsoft Office programs
• Multi-task and thrive in a dynamic retail environment
• Pass a pre-hire drug screen and background check