Assistant Manager 10345

Dhanani Group Inc; Chicago (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Scholarship program

Emergency fund

Discount program

Provider cost estimator tool

Wellness program

Pregnancy planning tool

Job summary

We are a Burger King franchise hiring a hands-on supervisor in Chicago to lead daily operations and mentor a fast-paced team. You will drive guest satisfaction, uphold quality standards, and contribute to a positive work culture.

Requirements include 1–2 years of supervisory experience and a high school diploma. The role offers growth opportunities within a growing organization and requires strong communication and problem-solving skills.

Qualifications

• Must have a high school diploma or equivalent.
• 1–2 years of supervisory experience preferred.
• Excellent guest service skills required.
• Able to work in a fast-paced environment.
• Able to communicate effectively with guests and team.
• Resolve issues per Burger King standards.
• Motivate and resolve employee conflicts; make tough decisions.
• Available to work all shifts including weekends/holidays.

Responsibilities

• Develop servant leaders and put people first.
• Create memorable guest experiences and service, fast turnaround.
• Balance employee needs with financial goals.
• Welcome new team members and provide training.
• Lead team huddles to motivate and inform.
• Provide ongoing training and coaching to staff.
• Build capability of shift supervisors for advancement.
• Recognize and celebrate team successes regularly.
• Coach service behaviors with training, observation, feedback.
• Monitor speed of service to meet guest expectations.
• Keep the restaurant welcoming, clean and safe.
• Ensure quality and operations standards are met.
• Partner with GM to improve guest metrics with action plans.
• Review sales and scheduling to meet QSC goals.
• Ensure accurate daily numbers, cash handling, HACCP logs.
• Review inventory and create product orders efficiently.
• Evaluate and implement cost controls.
• Monitor staffing charts and production planning.
• Create and monitor schedules; onboard new hires.
• Address employee needs via action plans and assessments.

Skills

Team leadership

Guest service

Communication

Fast-paced environment

Training and coaching

Education

High school diploma or equivalent

Job description

Who We Are

We are a GROWING Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well as providing career opportunities for our employees. As our company grows, we look for employees who share our passion for achieving exceptional results. At Burger King, employees have an opportunity to contribute to the success of our growing organization.

Who We Are

We are a GROWING Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well as providing career opportunities for our employees. As our company grows, we look for employees who share our passion for achieving exceptional results. At Burger King, employees have an opportunity to contribute to the success of our growing organization. If you're looking for a chance at a fast-paced, hands-on career, you've come to the right place. From Team Member to Restaurant Assistant Manager, the job opportunities in BURGER KING- restaurants are challenging and fun.

Who You Are

• Personable, Results-oriented self-starter, a go-getter.
• Team contributor and leader who thrives in a fast-paced setting.

Here-s What You Will Be Doing

As an integral member of the Burger King Team, this position is responsible for:

• Develop Servant Leaders-Puts your people and restaurant first-not yourself
• Create Memorable Experiences-Creates a service experience so good the guest can-t wait to come back to Burger King
• Administration-Maintains the balance between providing a high-quality employee and guest experience, and achieving financial goals
• Welcomes new team members and provides them with the training needed to do their job
• Leads inspiring team huddles that motivate and inform the team
• Ensures team members receive ongoing training and coaching
• Builds the capability of the shift supervisors and prepares them for their next level
• Consistently thanks the team and celebrates success
• Actively coaches brand service behaviors-train, observe, provide feedback and celebrate
• Monitors Speed of Service to ensure delivery of guest expectations
• Ensures the restaurant is welcoming and clean
• Ensures product quality and operations standards are consistently delivered
• Partners with the Restaurant General Manager and team to create action plans to improve guest metrics
• Reviews sales and scheduling to ensure Quality, Service and Cleanliness (QSC) will be met
• Ensures accuracy of daily numbers, cash handling and HACCP Logs
• Reviews inventory efficiencies to create product orders
• Evaluates and implements cost controls
• Monitors people charts and production planning and makes necessary adjustments
• Creates and monitors schedule and manages new team members on-boarding process
• Implements action plans to address employee needs and Operational Assessments

HERE-S WHAT Education - Experience YOU WILL NEED

• Must have a high school diploma or equivalent
• Minimum of 1-2 years supervisory experience
• Excellent guest service skills required
• Ability to work in a fast-paced environment
• Ability to communicate effectively with guests and team members
• Ability to resolve issues in compliance with Burger King standards
• Ability to keep employees motivates, resolve conflicts, and make hard decisions
• Available to work all shifts; open, close, weekends and holidays

SOME Perks - Benefits (Based On Eligibility Requirements)

• Scholarship Fund Program provides scholarships ranging from $1000 to $50,000 to Burger King team members, their families and high school seniors.
• Burger King emergency fund provides short-term financial assistance to Burger King employees who experience hardships and need emergency relief due to natural disasters, illness, fires, or other unexpected events.
• A discount program that has discounts on things like glasses, hearing aids, weight loss programs, step tracking devices, shoes, etc.
• A provider finder/cost estimation tool, allowing members to find in-network providers and get a cost estimation before the visit
• A wellness program, where earning points for things like achieve step goals, can be redeemed to purchase wellness related items
• A pregnancy planning tool, that helps track fertility, baby growth, milestones, etc.

The Company reserves the right to conduct a background check of its employees, and your employment may be conditioned on satisfactory results.

We are an equal opportunity employer

Location: 3141 S Ashland Ave, Chicago, Illinois 60608