Assistant Manager 10291

Dhanani Group Inc; Joliet (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder tool

Wellness program

Pregnancy planning tool

Job summary

Dhanani Group Inc. operates a Burger King franchise in Joliet and seeks a hands-on supervisor to lead daily restaurant operations. You will focus on guest experience, team coaching, and maintaining quality standards.

This role offers growth opportunities within a fast-paced environment. Ideal candidates have strong guest service skills, the ability to work under pressure, and a commitment to training and development of staff.

Qualifications

• Must have strong guest service skills.
• Ability to manage in a fast-paced environment and lead a team.

Responsibilities

• Develop Servant Leaders by putting people and restaurant first.
• Create memorable experiences for guests with exceptional service.
• Administer operations to balance quality guest experience with financial goals.
• Welcome new team members and provide necessary training.
• Lead team huddles to motivate and inform staff.
• Ensure ongoing training and coaching for team members.
• Build shift supervisors' capability and prepare for next level.
• Acknowledge team achievements and celebrate success.
• Coach brand service behaviors and provide feedback.
• Monitor speed of service to meet guest expectations.
• Ensure the restaurant is welcoming and clean.
• Maintain product quality and operations standards.
• Collaborate with GM to improve guest metrics and schedules.
• Review sales and scheduling to meet QSC targets.
• Ensure cash handling and HACCP logs accuracy.
• Review inventory and create product orders.
• Evaluate cost controls and adjust as needed.
• Track people charts and production planning; adjust as required.
• Create schedules and onboard new hires.
• Implement plans addressing employee needs and assessments.

Skills

Team leadership

Guest service

Communication

Conflict resolution

Education

High school diploma or equivalent

1-2 years supervisory experience

Job description

Who We Are

We are a GROWING Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well as providing career opportunities for our employees. As our company grows, we look for employees who share our passion for achieving exceptional results. At Burger King, employees have an opportunity to contribute to the success of our growing organization.

Who We Are

We are a GROWING Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well as providing career opportunities for our employees. As our company grows, we look for employees who share our passion for achieving exceptional results. At Burger King, employees have an opportunity to contribute to the success of our growing organization.

If you're looking for a chance at a fast-paced, hands-on career, you've come to the right place. From Team Member to Restaurant Assistant Manager, the job opportunities in BURGER KING- restaurants are challenging and fun.

Who You Are

• Personable, Results-oriented self-starter, a go-getter.
• Team contributor and leader who thrives in a fast-paced setting.

Here-s What You Will Be Doing

• Develop Servant Leaders-Puts your people and restaurant first-not yourself
• Create Memorable Experiences-Creates a service experience so good the guest can-t wait to come back to Burger King
• Administration-Maintains the balance between providing a high-quality employee and guest experience, and achieving financial goals
• Welcomes new team members and provides them with the training needed to do their job
• Leads inspiring team huddles that motivate and inform the team
• Ensures team members receive ongoing training and coaching
• Builds the capability of the shift supervisors and prepares them for their next level
• Consistently thanks the team and celebrates success
• Actively coaches brand service behaviors-train, observe, provide feedback and celebrate
• Monitors Speed of Service to ensure delivery of guest expectations
• Ensures the restaurant is welcoming and clean
• Ensures product quality and operations standards are consistently delivered
• Partners with the Restaurant General Manager and team to create action plans to improve guest metrics
• Reviews sales and scheduling to ensure Quality, Service and Cleanliness (QSC) will be met
• Ensures accuracy of daily numbers, cash handling and HACCP Logs
• Reviews inventory efficiencies to create product orders
• Evaluates and implements cost controls
• Monitors people charts and production planning and makes necessary adjustments
• Creates and monitors schedule and manages new team members on-boarding process
• Implements action plans to address employee needs and Operational Assessments

HERE-S WHAT Education - Experience YOU WILL NEED

• Must have a high school diploma or equivalent
• Minimum of 1-2 years supervisory experience
• Excellent guest service skills required
• Ability to work in a fast-paced environment
• Ability to communicate effectively with guests and team members
• Ability to resolve issues in compliance with Burger King standards
• Ability to keep employees motivates, resolve conflicts, and make hard decisions
• Available to work all shifts; open, close, weekends and holidays

SOME Perks - Benefits (Based On Eligibility Requirements)

• Scholarship Fund Program provides scholarships ranging from $1000 to $50,000 to Burger King team members, their families and high school seniors.
• Burger King emergency fund provides short-term financial assistance to Burger King employees who experience hardships and need emergency relief due to natural disasters, illness, fires, or other unexpected events.
• A discount program that has discounts on things like glasses, hearing aids, weight loss programs, step tracking devices, shoes, etc.
• A provider finder/cost estimation tool, allowing members to find in-network providers and get a cost estimation before the visit
• A wellness program, where earning points for things like achieve step goals, can be redeemed to purchase wellness related items
• A pregnancy planning tool, that helps track fertility, baby growth, milestones, etc.

The Company reserves the right to conduct a background check of its employees, and your employment may be conditioned on satisfactory results.

We are an equal opportunity employer

Location:

3130 Plainfield Rd, Joliet, Illinois 60431